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November 2023 by Kai Sachse
We had a wonderful experience here while visiting the city this past weekend. Jesse spent a long time explaining different products and suggesting a skin care routine for my partner. He even did the in-depth face analysis for her, despite knowing that we would likely end up buying everything at the Vancouver location.Jesse's explanations were so good that even I'm going to start paying more attention to my skin.He's a truly pleasant person who made the entire experience a joy.The products are amazing and my partner is incredibly happy with the results so far. She said her face hasn't felt this good in a long time.
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November 2023 by Tracey Nguyen
I just had a skin appointment with Diana. Diana gave me lots of useful information about my skin. She went though my skin issues, and explained what products will help for my skin. I love her kindness and patience. She answered all my questions clearly and concisely. I would highly recommend you to see her to know more about your skin and get the right products for you.
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October 2023 by celine joseline
Went there on Monday and this place is the best one ever! Isabelle and one more person there, they are very helpful, very patience and soooo nice! It was a great experience for my whole family.
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September 2023 by Olexiy Ukraine
So nice. So professional. So beautiful. Thank you. Lulu is the best sales person ever I seen!!
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August 2023 by Kamalpreet Kaur
The staff was helpful and the place is great.
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March 2023 by AgustDLove
Fatima helped me out today and she was absolutely incredible! She didn't pressure me to buy anything despite her spending so much time with me! I am most definitely coming back! The products are incredible, the calendula line works better for my rosacea than products that are advertised for it
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January 2023 by decaf espresso
i love their products! and the store. the layout is almost always similar to every store anywhere you go, with straight forward presentation and convenient sampling tables alongside a sink and ready to use toiletries. very generous distribution of hand sanitizers around the store as well. the staff here are always friendly; knowledgeable; and funny to deal with. joanne is my most favorite skin care adviser. she really knows the products she’s selling and gives advices and instructions on how to use them properly. i highly recommend doing consultations with her.
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November 2022 by Giselle Nowlan
Was in this past Saturday and spoke with Alicia. She was incredibly helpful and knowledgable about the products I was asking about! They even recently received their holiday gift boxes which had the exact products I wanted at an amazing price :) After all of it, she even helped write out an 'order of use' list so I apply my new products properly. Thanks girl, appreciate it!
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November 2022 by 黄昇蕾
The best Kiehl’s store I have ever been to, best shopping experience ever! When I arrived there, Jessica greeted me at the door and did the skin consultation. She is very knowledgeable and friendly, patiently explained the ingredients and recommended toner, eye cream and face serum according to my skin type. Besides that, she also taught me some skin care tips that I can use in my daily skin care routine. I really like the products she recommended and definitely will go back for her!
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November 2022 by Abneet Pabyal
I had a great experience here, I was helped by Young, who provided excellent customer service. I am not has knowledgeable about skin care, so it very helpful to have her explain the products. I purchased the ultra facial moisturizer and toner. As well as cannabis sativa seed herbal cleanser as per her recommendations!
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November 2022 by L le o
When I came here yesterday, Vicky was very kind to me. You can see how well her skin is taken care of, and you can feel her warmth and smile despite wearing a mask. Let me very happy to buy their own products! Thank her!
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November 2022 by Mia Seo
I currently shopped at this store and Young helped me get some products. She was very friendly and professional. Also, she recommended products based on my concerns. I will definitely shop there again!!!
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November 2022 by Daryll Villanueva
I always love shopping at Kiehl’s Chinook. Vicky always attends to my skincare needs. She is very knowledgeable about which product each specific skin type needs. She is always warm and friendly, too.
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November 2022 by Josh Law
I went to Kiehsl cause I had dry skin and young one of the DC KCRs there helped me out she was so nice and very patient with my questions. I got the ultra facial cream and the cucumber herbal toner and cleanser I have dry sensitive skin
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November 2022 by JAIN WANG
Best customer service I have EVER recieved was at this store today. Vicky was so kind and helpful, she gave me a few samples which was so nice. I am so impressed. :)
