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February 2024 by Nataly A
Thank you very much Slavi for the wonderful service. Slavi is always very attentive and responsive. Provides the best service! Helps with all questions! I recommend to all !
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February 2024 by yukusho
It's great however, the waiting time takes too long. Every time I go get my phone checked up they're only two people working. Customers would come in and out of the store because how long it takes. They should have at least 4 workers working on this workplace not just 2.
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February 2024 by Lesley McBain
The customer service provided by Slavi was excellent! He spent a considerable amount of time going over the pros and cons of various of phones as well as the service agreement. I was dreading the search for a new phone but Slavi’s customer service made the process fairly painless!
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February 2024 by R C
The best customer service and friendly support from Andrew (Andi) every visit with my new Samsung A15 setup ,wifi calling and helpful new plan advice. He setup my new much needed wifi home phone for my condo poor concrete cell tower reception. No carrier data plan works well at several dead spots in our building.Andrew always ensures enthusiastic, encouraging help from start until one leaves the store a satisfied koodo,telus customer.Thanl you sir
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February 2024 by William Halpin
Great customer service! Helped find a phone that worked for me. Thanks Slavi!
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January 2024 by Steven kroschinsky
Sayme did all the initial setup on my phone even though i told her she picking the options i dont want, forcing me to factory reset it and do it all again when i got home. if you get her as a sales person just leave.
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January 2024 by Crystal Chan
Went in to switch cell phone providers for a better priced monthly plan.Subhneet was my sales associate, she was quite wonderful.She was helpful, quick, efficient and kind. She also helped me get a better internet/tv plan where I now save more money than prior and get way more services.Overall such a great experience.Thank you!
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December 2023 by Fatima Kalaf
Mark at market mall helped us out tonight and he was great! So patient and provided us with all of our options. Thanks Mark!
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December 2023 by D Potvin
Subhneet was absolutely awesome, helping us to replace our broken phone.
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December 2023 by Sassy Maldita
Slavi explained everything and set me up on a Canada, US and Mexico plan. Now I can travel, thank you.
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November 2023 by Timothy Winn
Really great service from Alex at Market Mall yesterday. Very patient with us, explaining the service plans and features, was knowledgeable about the service options and how the transition to Koodo would go. Made switching service providers very easy. A great start to using Koodo's service!
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November 2023 by yohan irani
Slavi helped us out yesterday with switching over to Koodo. He went above and beyond to make sure the switch was smooth even though our current provider tried to cancel our number. Absolutely amazing person to deal with
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November 2023 by Md Jahid Hasan
Slovi is the man. So friendly, efficient and a true gentleman. He helped me choosing the right plan and saved $10.
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October 2023 by Brianne Scott
We just left the Koodo store at Market Mall and are very happy with our experience with Slavi. We were shopping for a new phone and he was SO helpful. He immediately jumped in to help, listened to our needs, and went above and beyond to provide additional information about the phones and services. He was super attentive to the extent that, while he was chatting with my partner, he noticed me cleaning my phone and immediately handed me cleaner and a cloth. He was so kind and pleasant to deal with. Give this man a raise! :).
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October 2023 by Nathan Dell
I just upgraded my Pixel 4XL to the Pixel 8 Pro and had the pleasure of having Mark at this location help me out. He went above and beyond to ensure that I got the best deal available, and was extremely patient, friendly and helpful throughout the entire experience. I had a couple questions that he was unable to answer at the time, so he followed up with me the following day, via text, with all of the information! An overall fantastic experience. I'm loving the new phone, and this store is extremely fortunate to have a person like Mark working for them.
