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February 2024 by Ti Pu
London Drugs is the best pharmacy for prescriptions. I've never experienced long waits for my prescriptions to be filled, nor have I needed to visit another pharmacy to find what I need. I also recommend exploring their seasonal sales and last chance items displayed at the front.
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February 2024 by Angela Margison
Jack from computers was very professional and helpful with giving me some quick computer tips, great customer service
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February 2024 by Alexa Lahud
I love this place i especially love all the discounted items inside, everytime i go its an adventure its absolutely the best time you'll ever have. Its like being reborn again in the eyes of god, i will never be going to shoppers drug mart again, london drugs is the path to rightousness.
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February 2024 by Elizah Sanchez
The staff is incredibly friendly- just wish there was better communication on wait time expectations for disposable camera prints.
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February 2024 by Chris Schmitz
Horrible service, horrible attitude. Clearly they don’t want to be working there and we’re not helpful at all when I was trying to print 2 photos. Both people working the photo section seemed uninterested in helping. Be better
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February 2024 by John Harrison
Jack from computers was very helpful with giving me some tips and advice for my laptop, excellent customer service and computer expertise.
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January 2024 by Amber Erickson
this is about the pharmacy staff. zero customer service always long wait
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January 2024 by Olivia Adams
Created an online order for 6 items. Since I didn't hear back from the store the entire day, I reached out to customer service the following day asking what was going on. I didn't get a response from my email to customer service so I called them instead. They connected me to the store and the lady speaking to me said "we were short staffed yesterday" ... not even an apology for not following up.Funnily enough, I went in with my partner and there was a staff member on the register serving... nobody. She had time to stare us down as we entered. 2 staff members joking around by the online pick up cash desk and a very bored looking beauty technician standing around.If you are going to lie that you were short staffed maybe actually be short staffed.It's London Drugs, I guess this is the standard of customer service they aspire to provide.
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January 2024 by Joyce P
Staff is great and very helpful and knowledgeable.
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January 2024 by Barbara Marchinko
Jack and Ken were excellent with giving me advice and tips and tricks about my new Samsung tablet. Very good customer service!
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January 2024 by Hatim Hakimjee
Love this place! Friendly staff, great environment, everything is well organized. Mark from photo section was amazing and very helpful providing guidance using the self printing interface as well as providing additional support.
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January 2024 by Jason M
Photlab was great. The overworked gentleman, Sam, was polite and courteous despite some less than kind customers in line. By the time I worked my way to the front of the very long line he was still very helpful and very kind to me. This guy deserves A+ and a nice bonus from the store. Plus, the lab was able to rush an important piece to help make a family gathering a success. Kudos to Sam and the lab.
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January 2024 by Natalia S.
Unfortunately, the online experience was terrible. I placed an order and the system showed that there was stock of the items I had purchased. There was a lack of communication among the parties, customer representatives giving me innacurate information, even giving me the wrong tracking # stating that my order was delayed, but that it had shipped out today. A few hours later, I receive an email stating that my order was cancelledas the products weren'tin stock. If I hadn't given a follow-up who knows how long when they would have let me know that my order couldn't be fulfilled. If they had contacted me in time, I could have bought the items in person or with the competence. Next time, I will just get the items from Shoppers. I have never had an issue like this with them.
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January 2024 by Reema Pirmohamed
Excellent tech services, I was 100% satisfied with the technicians help and expertise. Jack and Aayushi’s customer service were above and beyond!
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December 2023 by Victor Law
I like shopping around this London Drugs. It usually has all the items that I am looking for. Plus, there's a decent turnover of clearance and sale items.I like how quickly they flip the clearance prices once a season ends.
