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October 2023 by Nicole Tetrault
I had a wonderful experience with Lush, and with Charlene specifically. She really listened to what I was wanting, and all of her services she brought in were amazing. Looking forward to continuing to work with Charlene and Lush.
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May 2023 by Dianne Curzon
Charlene saved us a lot of time and helped us to decide our interior design to make our home beautiful. Her selected suppliers are of high quality products and reputable. We are very happy with the results and services.Services: Room planning
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November 2022 by Cherill Rosenau
Working with Lush Interiors was an Incredible Experience. The design team took the time to redesign our kitchen, closets, bathroom. Our furniture purchase was an awesome experience with the end result being perfect for our home. The design team took the time to answer/solve any questions/concerns we had. We are so thankful that Katra Construction and their team of professionals were at the helm of our construction. I have nothing but wonderful things to say about both Lush and Katra Construction! Together they are an amazing group of individuals. Thanks Again!Services: Space planning
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October 2022 by Christa McKitrick
Charlene from Lush Interiors was instrumental in the design and interior decorating of our new home renovation project. With her keen attention to every little detail, she assisted me with pulling together colours, backsplash, countertop selections, bathroom design and new window coverings to create the home I had envisioned. Thank you for helping me make our forever home a reality!!Services: Bathroom design
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July 2022 by G Olsen
Thanks to Char and her team for working with us on two amazing projects.Our first project was our living/family room in our home. We had moved to a new home and our old furniture didn't work. My husband and I are both working, we have 3 young children. She worked around our schedules and designed the perfect living/family room for our family. She met with us once and understood exactly what our family needed. My husband and I can have trouble agreeing on decoration choices. She was able to listen to both our thoughts and at the second meeting she presented us with ideas that we both loved! We choose our complete room in 2 meetings.The furniture was locally made by Birchwood furniture. Then Char and her team choose all the accesories that give our room a fabulous look. The price was right on budget and worth evey penny!!We were so happy with this experience we hired Char and her team to help us design our new cabin. They did everything including flooring, paint, kitchen design, colors, carpet, interior design, exterior colors. She was always happy to help us with any questions. We have almost finished building the cabin and love all our choices which were suggested by Char and her team. This experience was amazing and we are looking forward to working with Lush Interiors again.Services: Custom art selection
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May 2022 by Amy Flemmer
Lush was an absolute pleasure to work with! From our first design meeting, they understood exactly the vibe we were going for in our front room.The process was seamless and we are incredibly happy with the finished product.Every time friends come over, they are blown away!Services: Home decor selection
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May 2022 by Drew Flemmer Century 21 Foothills
Char and her team were fantastic from start to finish. We enjoyed watching their vision come together in our space. They worked within our budget and delivered a room that we are very excited to have in our home. We highly recommend Lush Interiors.
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February 2022 by Corinne Lyall
The reason we chose to work with Charlene is that she seemed to understand us and our tastes right away. We liked that she was able to narrow down choices for us, and found wallpaper and light fixtures that are gorgeous and fit our personalities! Tana's team worked on time and to budget. They cared when we found issues we weren't happy with and responded right away to try to fix it. Our main floor space has been completely transformed and we enjoy living here everyday! We would recommend Charlene and Lush Interiors for anyone looking to do their next renovation.Service: Refurbishment
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November 2021 by James Hughes
I was delighted with the design work done by Charlene Threatful and her team at Lush on my new home - both the process and the result!. Earlier this year I moved into a new residence in the Currie area, about twice the size of my previous home and was confronted with bare, stark white walls, bare windows, etc. The Lush team handled virtually the complete interior design and finishing job, from floor plans through wall and window treatments, electrical fixtures, fabrics, furniture, and lighting. to accessories and final styling. . They smoothly integrated much of my existing furniture and art with imaginative new suggestions. They handled various technical challenges smoothly and professionally, including the design and installation of a large custom woodwork library wall. Friends and family who have seen the final result of their efforts have consistently remarked how completely they have conveyed and reflected my personal tastes, style and interests in a warm, inviting design.
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August 2021 by Dorothy Golosinski
Lush Interiors upgraded our ensuite and upstairs bathroom and a few other smaller items throughout the house. We love the way everything turned out! The company is very responsive and has great design ideas. Love the results!Service: Refurbishment
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June 2021 by Mary Kramer
We used Lush 7 years for a reno to our kitchen/family room/ den/powder room & laundry. We were thrilled with Charlene's work so we went back to Lush this past winter for a reno of our outdated basement. The process was flawless. Jessie and Charlene were models of professionalism and Tana and her team of trades were efficient and always responsive to our questions and concerns. Charlene's experience was invaluable, always listening and quickly understanding our needs and tastes. No wasting our time or hers! Tana was always available by text or email keeping us in the loop every step of the way. The best reno experience we could have hoped for. Can't wait to tackle our next project together. A BIG thumbs up to the amazing ladies of Lush Interiors!
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June 2021 by Ryan Horvat
Lush took on the task of furnishing our brand new home. They were amazing to work with through the entire process and gave our house the look we always wanted. We continue to use them for all other home improvements (interior/exterior) because of the quality work they did for us the first time. They are an amazing team to work with and we would highly recommend them!
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June 2021 by Esther Hayward
We got wind of Charlene and her design firm through a mutual realtor friend for our main floor renovation (flooring, door/window headers, casing & baseboards, counters, kitchen sink and faucet, window treatments, painting and backsplash) in April 2021. What a world of difference it made having the ladies bring in life-sized samples of the flooring, countertops, backsplash tile, blinds and paint swatches! It made decision-making (along with Charlene's guidance and expertise) a breeze when we could physically envision and feel the proposed products right in our own space. Both Charlene and Tana were extremely professional, pleasant and responsive when we ran into occasional setbacks (i.e. First choice of lighting was discontinued, so Charlene had to recommend and then order something else that was suitable; we also initially didn't intend for the doors to be painted, but after seeing the initial coat of paint on the walls we made a last minute decision to have the doors done as well with the painter's recommendation so they didn't look so yellow. Tana was very accommodating in making that happen - we're glad we did as they look so much better!).In the end all the reno work was actually done ahead of the expected timeline, thanks to Tana's seamless scheduling finesse. She came several times onsite to personally introduce the contractors to us, check on the progress and resolve any issues. We were given plenty of notice when it came to all the scheduling so we could move all our furniture, appliances and anything else that needed to be cleared out of the way. Arrangements were made for the delivery and pickup of the garbage bin in our driveway for the duration of renos, which made things very convenient. Tana also offered to arrange a storage pod for our stuff, but we didn't need one. Overall we are very pleased with the design choices, quality of the work and of course, the end result! We would definitely recommend Lush Interiors to anyone looking to refresh their living spaces - especially post pandemic. Thanks so much!Service: Refurbishment
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April 2021 by Karen Wemyss Paulos
We worked with Charlene and Lush interiors on our kitchen. We were unsure about dealing with Charlene, as she has a very strong personality and didn’t listen as well as we would have liked. Ultimately her team took over, and we were happy with the job and the people we worked with. Tana is Amazing!! We returned to them for bathroom renovations and again were confronted with Charlene’s strong personality that dictated and didn’t listen. We loved working with Tana and Katelyn, however Charlene was not able to listen to us. We submitted drawings of ideas for our bathroom and in turn received, completely different ideas that would not have worked for the plumbing. We ended up with a different company. I would suggest, if you feel uncomfortable dealing with Charlene’s very strong personality? You should consider other companies. If you’re happy being told what to do? This is the place for you!
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November 2020 by Brett P.
I am so disappointed that I signed an agreement with Charlene Threadful from Lush Interiors. My realtor recommended using her services based previous experiences because she was recommended by Tanya Eklund. Moving and making arrangements to move is stressful enough, hiring a designer I was led to believe would help structure the design elements with the transition. Over promise, under deliver, non-responsive, and putting the client last is my experience with Charlene. I originally started with 3 blind quotes from different vendors, all responded with in a day. I repeatedly had to chase Charlene down after e-transfer $1000 for a retainer agreement. Side note, what reputable business doesn't take credit cards in 2020? I provided a $10,000 budget for blinds, and she blew it by $7000 and had the audacity to charge billable time on top of the margin for their time estimating. After more pestering from my end to do furniture selections Charlene took me to a local manufacture with a bunch of options that didn't match my design esthetic. When I asked about kitchen and furniture (which she told me that she could help me with) she then changed her tune that the only options would be out of my budget. During our meeting she showed me some wall paper that she wants to change me for $300 for the appointment cost that she combined with the lackluster furniture showroom walkthrough. I decided to go to West Elm and Crate & Barrel on my own during the weekend since I had zero proactive support. When I reached out to Charlene if I could use her 20% designer discount she had the audacity to say that I should split it with her to save a misally 10% and pay her a $1000 of it for ZERO effort. DISCUSTING customer relationship management. I have now been billed $600 for services that I received zero value on top off the $6000.00 I spend on two drapes. Main point, Lush Interiors are doesn't care about their clients and Charlene didn't even take the time to respond. Word of mouth, BBB report, I hope your lack of logic and selfishness was worth it.
