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March 2024 by Shane Mckee
Best of the best.. Honest reliable, professional. I take my sons & wife's car there...Always saves us money.
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February 2024 by Rach
I’ve been coming here for more than 15 years! I’ve moved 6 times in that span, & I won’t go anywhere else. The service is consistently professional, knowledgeable, friendly, & efficient. It’s easy to book an appointment, & they’re flexible. My windshield wiper broke early in the morning during a rainstorm, & it was scary as I couldn’t pull over. Rick & the guys got me in, & ensured my safety. I highly recommend Master Tune, & will continue to go here no matter where I live :)
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February 2024 by Brian Galenkamp
Always great to deal with and able to get vehicle in. And then fair pricing and great communication when vehicle is with them. We take all of our company vehicles here and I've started to use them for my personal vehicles
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February 2024 by A M
Tow’d my truck there Thursday morning as it wouldn't start, got to drive it home next day.
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February 2024 by Michele Atkinson
Great experience.
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February 2024 by Cindy Chung
We had just arrived into the city. Belly pan got caught on the patches of snow and ice. Arrived at Master Tune just 10 mins before shop close. Boss man was so kind to quickly help us get back on the road in minutes. This is the first time I've ever experienced genuine kindness from an auto shop. Highly recommend!
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February 2024 by Pamela Jacob
Amazing shop, I adore RICK AND NAKITA HONEST, QUICK to the POINT! The way it should be!
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December 2023 by Rick Moore
Be aware....brought vehicle in to have axle seal replaced as was leaking. Master tune stated it was NOT the axle seal but transfer case seals were the issue. Spent $1700 to repair. The leak did not go away. Brought vehicle back in and was told needed new transfer case for approximately $4000-$5000. Went elsewhere for second opinion and was told transfer case is fine, your axle seal is leaking...hmmm. Also, vehicle making a strange sound and Master Tune said I have a dirty alternator...hmmm. Second opinion says no dirty alternator but the AC Compressor is seizing up. I am not impressed with Master Tune. Try your luck...Update, had axle seal replaced ( was a 3 seal system) and leak has gone away....Again, good luck with these guys
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November 2023 by T
Rick and his team have always provided excellent auto diagnosis and fast, cost effective repairs. We have always bring our car there and now our kids are doing the same. It's nice to have a trustworthy shop especially in this industry.Thanks again for the great service.Services: Electrical repair
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October 2023 by daniel booth
They are the most amazing shop in this city! They always get me in when I have problems on all my vehicles. Fair.honest, and reasonable prices. Thanks again guys
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September 2023 by keishia erho
I can’t recommend this mechanic shop enough. They are the most affordable mechanic shop in the city, Nikita and Rick are both amazing they remember you after the first time they meet you. They worked with me to figure out the problem I was experiencing and repaired it for a reasonable cost in a timely manner. This is my new mechanic for sure.Services: Brakes
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July 2023 by David Nunweiler
Was recommended for service at this shop when another shop was too busy. Very impressed with the speed to get in, the customer service, and the quality of the work/service. I'll definitely return for additional work whenever I need it and will recommend it to others. Always tough to know where to go to get service on your vehicle but this place seems to hit the mark!Services: Heating system repair
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July 2023 by Bob Tucker
I needed a new compressor for my cars A/C which had been repaired 3 times by the dealer and kept failing. I received quotes from the dealer and from Mastertune. Mastertunes quote was for one third of the dealers quote. No contest. I booked with Mastertune and within 3 days my A/C was fixed. A great place for cost, speed and performance.
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July 2023 by Nancy Wittemann
Both my husband and myself had to have our AC in our vehicles checked. They were prompt, excellent service, friendly and we both thought the pricing was very fair and reasonable. We will 100% use them again for our Auto needs and will HIGHLY recommend Rick and his team. Thank you all .Service: Air conditioning
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July 2023 by Corey Den admirant
Came in to have my AC system diagnosed. Compressor wheel wasn't turning so oil or refrigerant was not meeting pressures to start compressor. Mechanic added oil to system however the system was only slightly blowing cold which was better than only blowing hot before but still not operating properly. Mechanic suggested that the inner flap of the dash wasn't functioning properly. Repairs for dash flap diagnosis were able to be booked in a month and about 6 hours of shop time plus parts at 135$ hr, roughly $1000 or more was the rough quote. I had already spent 180$ for the diagnosis and partial service (partial fix) Said that they performed a vacuum test and recharged refrigerant. We were only at the shop for 30 minutes or so before the dash flap diagnosis. I found it hard to believe the diagnosis so I took the vehicle to another shop where he hooked it up to the AC machine and found that the levels were very low. Only .58 of a lb of refrigerant. He then tested the oil type which was the proper oil type. 134a and removed it from the system and did a 10 minute Vacuum test which the system held at 29.6 water column. Then the system was refilled to the proper amount of 1.86 lbs of refrigerant and what do you know? Perfectly ice cold air was blowing out of all vents. I will never be back to this shop nor will I ever recommend this shop. I hate to have to leave this review or not believe what I am told from a shop. If I can save anyone else their time and money then I am happy to do so. I don't understand how you are supposed to keep customers when this is how you run your business. I suppose most people just trust what they are told and pay the bill without question. I am not that type. I find this very disheartening.
