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October 2024 by Kevin Wilson
Great shopping experience knowledgeable staff
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July 2024 by Markus G.
Great selection, friendly and knowledgeable staff, high quality furniture.
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July 2023 by Carolyn Kwan
I love going into this place and looking at all the furniture and accessories. I spend time imagining what my house would look like and I feel good about supporting local stores. Their floral bouquets are also so unique and gorgeous. Always get compliments from others when carrying these beauties.
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June 2023 by Chantha Choub
I had flowers arranged and delivered from here a couple of times and they always come out beautifully. Staff were also helpful and friendly.Highly recommended!
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February 2023 by Kenneth Squires
Love this place and the prices are fairly reasonable. Huge savings on pots there!
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April 2022 by Vanessa H.
Worst customer service ever. Do not go in that store if you are person of colour. I just encountered an Asian looking man who racially profiled my client and I today at the store. He did not acknowledged us whatsoever, but he took the time to walk over and ask a Caucasian couple if they needed help with anything. He even had the audacity to follow us until we left the store. Sir, you are too a minority. Not all Black people are thugs or whatever preconceived and stereotyped ideas that you have chosen to believe in. most of us are doing quite well for ourselves. You have lost a profitable customer today, I will never ever spend my money or bring my clients to your store. Next time, someone who look like me walks in the store, you will think twice.
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April 2022 by MAITHY PHAM
Reasonable price, staffs are very friendly and helpful, I will definitely come back for more furniture. Highly recommend!!
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March 2022 by DDP
We ordered a custom couch. It was pricier than most other places in town but we liked that it was made locally and we were able to customize it. We spent a lot of time at the store, going over style, design and final upholstery. We wanted blue and at the last minute were shown a new fabric, which we liked and ultimately opted for. Not once did the salesperson ask about our lifestyle: kids, pet. Or advise us on fabric to match our lifestyle.The salesperson was attentive and very responsive until we made the payment. After that, we had to chase down answers. Delivery was delayed but not communicated.We’ve had it 4 months and the cushions are already starting to sag where we sit. Filling is coming out of a cushion where it was not properly sewn. One seat cushion is a couple inches longer than the other. We were told this was “normal” and within their acceptable standards. (They are clearly NOT the same length.) The fabric is ATROCIOUS for pets.We chased for a few months, attempting to get a resolution. We were told there was nothing they’re willing to do. So now we’re stuck with a not so comfortable, not so well made couch which catches everything from lint to hair that we paid a lot more money for because we wanted to support local.We love going to the store and we’ve bought odd and ends there that we’ve been happy with.But on big ticket items, our experience has been that they’ve great on the front end to get the deal done but not to expect any support on the back end.
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March 2022 by Heidi
I bought a succulent here on Friday, and by Saturday I had noticed it was having some issues.Totally okay, it happens. I was able to exchange my sick succulent for a healthy one. I’m very happy and will definitely be back.
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November 2021 by Noreen Olynyk
Always fun to see what they have in store and very helpful with home decorating.
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November 2021 by Lynn McKeown
Nice store; however won't honour online prices. Disappointing...
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November 2021 by grant I
Nice selection of furniture, helpful staff and smells good cause they sell fresh flowers also.....
We maybe buying stuff there soon, still in the browsing stage.
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November 2021 by evelyn stanger
Kensington’s best plant selection!
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September 2021 by Babak S
Very happy with our purchase. Top quality products and services. Baldwin and Christina are great business owners and take care of their customers with a passion. They also have a great taste and selection at their store.
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May 2021 by L M.
Nice store; however they will not honour online prices.
