NIBIA MOVERS

Most Recent Comments

• February 2024 by Ivan Kim
  BEWARE OF NIBIA MOVERSNever have I ever been so outraged to post a review like this, but I want to warn all the people who are think about hiring this company. I also want to note that my closest family member has passed away recently, and this is the last thing that I want to deal with. Thus, it is of vital importance for everyone to know what a horrible company this is. On August 29th, they moved my father’s house and my family was very disgruntled. Andrey has gave a wrong cost estimation, which was simply infuriating. I had to pay almost $1500 more than the quote. The movers were very lackadaisical about their work and caused damages to many of our items. As the day passed, they became even more careless and lazy, wanting to go home more than providing care for my belongings. Another big problem was them “losing” our jewelry and a television screen.My father had a dresser with drawers and he was told that they would simply shrink wrap it, without taking them out. So my father packed all of his jewelry and put it in the top right drawer. When the movers moved this dresser into the new house, my dad has unwrapped the dresser, checked the drawer and the jewelry went missing. The television that went on top of the dresser was gone too. My father was deeply upset. Fortunately, it wasn’t particularly expensive, but it was my grandma’s which would be passed to my daughter, a family heirloom. All of it is completely gone, over $5000 worth. We looked for it in our property and in the boxes. We didn’t find them anywhere. This is why I posted this review over a month later, to completely ensure it’s not in our house. We called Nibia about this and Andrey denied it full-heartedly in his rude, patronizing tone. We are going to have to file a police report about this incident.Needless to say, they also left dings and various scratch marks all over our walls, ceilings, arm railings and floors. The whole thing was a sham, a tragedy, and a very unpleasant experience that I wouldn’t wish on my worst enemy. Consider this as a warning and if you are considering using these amateurs, I highly recommend NOT doing it.
• February 2024 by VeTeG
  My experience of doing business Nibia movers was one of the most awful experiences ever. The job estimate was done wrong and underestimated by Andrey. The day that the move was booked, only 2 people showed up instead of 3. It took them a very long time to get started, wrap my furniture and load the truck. By the time it was 8:30 PM, they wanted to do the off-load the next day. The distribution of manpower is simply unprofessional, as well as the management. This company does not care a single bit about its customers and treats them terribly. This company ended up costing me more than twice the estimated amount without even doing the work on time. They also scratched my hardwood floor with their metal hand-trucks and chipped on of the sideboards of my bed. It was indeed distressing to have these guys move me. If you are thinking of hiring Nibia movers... DO NOT DO IT! You are out of luck if there’s any damages or if you have to end up paying more money than estimated. This is the worst company with which I’ve done business in my life
• February 2024 by Yevhenii Rudenko
  I just completed a move with Nibia and it was an absolute nightmare for many reasons. First, Andrey Butenko quoted me $1200 for the move, but after we were done, they charged me for $2300 WITHOUT SAYING ANYTHING TO ME. The move was a total disaster because the movers were absolutely unqualified and unprepared. They were slow, unprofessional, and complained the whole time. One of the movers was completely reckless and injured himself by hitting his head on our property. We tried to press him to seek medical attention but he declined as the other employees stated the company didn’t provide insurance coverage. These "movers" were all definitely above the age of 50, old, withered and wrinkled codgers. MY WIFE AND I ENDED UP DOING 20% - 30% OF THE MOVE OURSELVES BECAUSE IT WAS CLEAR THEY WERE UNABLE TO DO THE MOVE TIMELY THEMSELVES. They brought out a so called "manager" (the owner’s wife Marina) to finish the move when it was obviously taking too long and she never lifted a single heavy item (we still had 2 couches and a dresser left), refusing to apologize. Simply ridiculous.Furthermore, they destroyed our TV stand that cost us $950 while ignoring safety protocols and refused to reimburse it. They hauled it off, promising to submit a clam on our behalf which was a lie because we never heard from Nibia movers again. I had to call several times to have a claim filed. Then, they never responded to ANY of the issues they were clearly negligent for. Their “solution” was a measly $140 refund with a lame letter stating they would not be responding to any further inquiries.Nibia Movers is a complete scam. They're liars, fraudsters and will overcharge you without a forewarning. I'll be reporting my experience to everyone I know to prevent them from having a similar experience.DO NOT DO BUSINESS WITH NIBIA MOVERS. I only wish I had read the other negative reviews before hiring them. They do not deserve your time and will only make things more difficult and more expensive for you.
• January 2024 by Mark Newton
  I’ve used these guys to help us with long distance moving more then once, and I would have to say they are some of the most professional I’ve seen. Great service in a timely manner!
• January 2024 by Anju Adhikari
  We had a very good service from the crew!! Arrived on time and start moving. Our stuff were all safe and not a single damage.Thank you!
• January 2024 by Kelcey Shinkewski
  Andrey helped us move from Regina to Kamloops. Everything went so smoothly, his team in Regina wrapped the furniture up meticulously and made sure everything was well protected. Upon arrival, everything was in perfect condition. He was honest and up front about costs and showed proof of everything, on top of being the most affordable option. He communicated efficiently and always showed up early. He was friendly and made our moving experience as low stress as possible, with a smile and lots of stories and jokes thrown in. Absolutely would hire again in a heartbeat and recommend to anyone needing moving services. Thanks again Andrey & team!
• December 2023 by Hlib Fursov
  DO NOT UTILIZE THIS MOVING COMPANY. I am righteously compelled to share my utter disappointment with Nibia Movers. They showed up half an hour later, because they claimed they were having some technical problems. Andrey, his wife Marina and another middle-aged man loaded our belongings a lot slower than the previous company we used. It was probably because Marina did not move a single item into the truck and was simply lousily putting pads on my furniture. During the offload, they dragged a 7 ft iron table out of the moving truck. It shattered the weld on one of its 8 legs. I filed a damage report before they finished their job. Andrey and his team left without even mentioning the approximate date when they can get it fixed. I only received a text message from Andrey 3 days later apologizing for his own complacency. Andrey claimed that the welds were already peeling off before the move and that he is not responsible for the damage, and said that the best he could do is send me $150. The table cost me $1300 to buy! And the money that he sent isn’t even close to afford the repair. The most aggravating part of this is that Andrey sounded like it was my fault. This is a terrible way to treat your customers, especially seniors. I will never recommend this company to handle anyone’s belongings. Simply, avoid.
• December 2023 by Cross Modulation
  They were late, unfriendly and drunk. They destroyed my furniture. Not recommended.
• December 2023 by Maxim Dubik
  The following will sum up only a tiny fraction of the misfortunes I was forced to experience by hiring Nibia Movers.If anyone else wants to use this company, make sure to read all the lowest rated reviews for them, because after my experience with them, they must be accurate and fair! I had a baby grand piano that I needed to move and called to ask if they have any experience with them, after which they replied with a confident “yes”. 3 guys showed up and acted like they’ve never seen a piano before. The lead man (Andrey) asked them if they have watched the youtube video he sent them, to which the other 2 guys responded “no”. First, they started to wrap the piano in shrink wrap, but the top cover was still popped, as was the key cover. I had to intervene and put those things down myself, because they didn’t know what they were doing with the piano before wrapping and loading it! When they were bringing the piano out of the truck to unload it, my girlfriend was watching them on the ring doorbell and they let the piano lose balance and drop sideways, making a loud banging noise. They dropped 700 pounds worth of weight onto the concrete stairs! This told me right away that they had no experience moving them.Nibia Movers also caused damages to every single piece of my furniture. They tried to hide a sofa table that they destroyed behind my other furniture without telling me about it. I found the table destroyed beyond repair under the boxes. They dropped my brand new dining table on the ground, taking 4 huge chunks out of it. They didn’t take the legs off the table and put a bunch of heavy boxes on it, breaking one of the legs, as well as leaving scratches all over it. They managed to break 2 of the hooks off of my coat rack. When they unloaded the coat rack into my new house, they made sure to lean the broken side against the wall to try to hide the damage. They must’ve thrown out the hooks that they broke, because my family still hasn’t found them. They got rid of the evidence to try to evade responsibility. They leaned something sharp in the truck against two of my living room chairs, resulting in the fabric being punctured.. They chipped the corners of my brand new wooden nightstands, I saw it as they unpacked them. They left scratches all over my wooden dresser too. I have a bed with drawers at the sides of the foot of the bed. The workers didn’t fully dismantle it, just took out the drawers and removed the headboard from the frame and drug the frame on my floors. The frame went off the rails and got scratches all over it. They also cracked the base of the headboard when loading it into the truck. I had 2 decorative metal chests. They handled them roughly, bending and denting the metal. My metal bench was also slammed against the side of the truck, leaving a huge dent on it. I have a large 4-piece office desk and they broke its surface by dropping it on the ramp of the truck, and also dropped one of the overhead cabinets. One guy shoved a metal hand truck into another cabinet, scuffing it as well.After they left, Andrey reassured me that we will have a conversation shortly and that he will financially reimburse all the damages. It has been 3 weeks and I have not heard a word since. I am enraged at the sloppiness and lack of professionalism. Absolutely not worth paying them over $3,000 to move anything, and especially not a baby grand piano! I urge everyone not to repeat my mistake and find a different moving company if you want your belongings to arrive without damages.
• October 2023 by Little Earth
  They were great! Very easy to communicate with and showed up early.I would recommend. No hidden fees.
• September 2023 by WSs 23
  I booked Nibia Movers with slight hesitation due to the presence of some negative reviews this company has. And my experience with Nibia was indeed negative.Four movers came to help me with my move. One guy was constantly sitting down, watching videos on his phone. I asked him several times to do the work, as I was short on time. The second man claimed that he was having "stomach aches" and took three half hour long washroom breaks. Since he was in no condition to work, I don’t understand why he was hired by Andrey. During the move, the workers were screaming and bickering among each other a lot and were so loud, that my neighbor texted me jokingly if the "Jerry Springer Show" was taking place in my house.They finally loaded my old place after scratching a few walls and railings in it and started driving to my new property, which was only 5 minutes away. Exactly 5 minutes later, I followed them. I had to wait in my new home for almost 50 minutes. I was becoming concerned, because I had no clue where they were with all my family furniture. They were missing for almost an hour, so I called Andrey to ask if maybe they were lost. He tried to apologize to me profusely. 7 minutes later, they finally came to my new place. When they arrived, their attitude was even worse than before. They sounded grumpy and rude, throwing boxes on the ground.This is not even half of the issues I’ve experienced, because another gentleman had stopped working several times during the offload to come and talk to me in my room. He was asking me very odd personal questions and wanted to buy my bed from me. He kept following me, even after I told him that I wasn’t interested. It was uncomfortable and creepy. They scratched my floors and broke a lamp in my new place. Two days after the job, I got a call from an unknown number. I hung up on it, but then I got a text. It was from that worker; he got my number from Andrey and wanted to talk to me. I did not answer. The day later, he texted me a few more times, so I blacklisted his number. He then tried to friend me on Facebook and messaged me. I also blocked him there and set all my profiles to private. I thought I was rid of him, but the night after, when I put my kids to bed, someone rang my doorbell. He was standing at my door, trying to start a conversation. This scared me. I politely told him to have a good night and quickly locked the door. I turned off the lights in my house and prayed he would leave me alone. After that, I called to the cops to ask for advice, they were concerned and sent an officer to my place. I filled out a report and they told him to stay away from me. I paid a hefty price to my locksmith to change all the locks in my residence. This same fellow working for Nibia movers stole the keys to my house, most likely.I am flabbergasted, because this company gives out personal information. No background checks, no criminal record checks were performed on the workers. I am terrified for my wife and children, when an employee feels the need to loiter by my house.I hope that this won’t happened to anyone else. I will tell all my friends and family about the horrible experience I had with Nibia movers.
• June 2023 by Benji Visser
  Used Nibia movers for a move from Calgary to Toronto in May 2023. Everything arrived safely. Good pricing.Andre was very helpful in quickly responding to changes in our schedule. Would recommend them for your next move.
• May 2023 by Shay Al
  I used Nibia Movers to move from Richmond BC to Calgary. They made my move so easy and headache free. They were very careful with my stuff. Anything that would break or scratch, they wrapped with blankets. Pick up was on March 29th, received my stuff April 2nd in Calgary. They were very friendly and professional.Ive done alot of research on moving companies and I recommend you use Nibia, they are the best out there.
• May 2023 by Matthew Waynert
  Our experience with Nibia was fantastic. Andre was so easy to deal, very professional, honest, and just a super nice guy. They were also priced quite reasonably. He used a local crew to load up our house in Saskatchewan and his crew in Calgary to unload. He was on site himself to ensure everything was packed and loaded appropriately. He was super flexible in terms of our pick up and delivery dates, which we really appreciated. We can’t say enough good things about our experience!
• April 2023 by Pavel Pudov
  This is the worst experience I’ve ever had with any business. The men were 70 minutes late showing up to my house and showed zero professionalism or motivation to work. One man was sitting in the truck smoking and complaining about having to work with a sprained ankle. Another guy kept asking me to give him water to drink the whole day. Additionally, my wood tables and desks were scratched and dinged in various spots, because they failed to provide protection for them. They also never used the mattress bags that I provided for them. They dropped my hide-a-bed on the floor and left a massive dent in it. Coming into my new place, all of the mattresses ended up dirty and dusty. I asked Andrey what happened to the bags and he told me I had to tape them myself to use them. What in the world??? I never knew that, but why wasn’t I told anything by them??? I had to spend $100 on the mattress bags which were never utilized, but I did have to ask them to bring them back in my house, because they tried to keep them in their truck! I had to ask them to stay to assemble my furniture and to take off the plastic wrapping off my belongings. They were going to leave without putting my beds back, although I confirmed that they would do it when they were loading. When they started unloading to my new place, the man who sat in the truck kept complaining, taking smoke breaks on my lawn and eventually left the job. It was a very embarrassing sight indeed. They were the slowest and laziest movers I’ve ever used. Of the 4 movers I hired, only 3 actually worked and even they were dragging their feet. The damages they caused cost me more than the move itself. They broke two of my mirrors, shattered a TV screen, broke one kitchen table leg and dropped a printer on the floor. My leather couch was ripped in various spots, because they literally shoved it through our doorway. The last time I called Andrey to resolve these issues, he promised to find the missing bed piece and a discount, but he haggled with me for half an hour without even acknowledging his own faults and complacency. He only wasted my time and now he stopped answering my calls. I never received any reimbursement and I paid just over $2000 for the move!! I am outraged, because the workers did not show up on time and worked without a sense of purpose and urgency. Not only that, but the way they treated my furniture, walls and floors cost me even more money that they will never compensate. I will never hire Nibia Movers again. The movers were woefully unprepared and untrained and the owner does not care about his customer, only the money. Steer clear of this company.