North Hill Mazda offers a positive and customer-focused experience for both sales and service. Customers appreciate the knowledgeable and friendly staff who take the time to understand their needs without feeling pressured. Sales representatives like Mae, Shin, Joe, and others are praised for their professionalism, patience, and genuine assistance, making the car buying process easy, natural, and enjoyable. Many mention that their visits are smooth, with staff providing clear options that fit their budgets and answering questions thoroughly. The dealership creates a welcoming environment where customers feel comfortable and confident in their decisions. In addition to sales, North Hill Mazda’s service team also receives high praise. Customers highlight the helpfulness and courteous attitude of staff, especially at the front desk. Service work, such as replacing car key batteries, is described as efficient and skillful, with quick and pleasant visits. The online booking system is also appreciated for its convenience. Overall, the dealership is recommended for its friendly staff, honest approach, and quality service, making it a trusted place for both purchasing and maintaining vehicles.
Walked in, got a great Price and bought a car. Ask for Ramiro ....he is a straight up guy.
October 2024
I came in to replace the battery in the car key and was met with a warm welcome from Alex and his service team. A simple yet tricky procedure, Alex changed the battery with precise skill and efficient speed, which made my visit a short but pleasant one. Thank you Alex and team--please keep up the great work!
October 2024
I bought my cx5 at Stoney Trail mazda, but have been coming to northhill for service for the past few years, as it is closer to my work... Service department front desk always helpful and courteous, service has been done well, with no issues and the shuttle works well. New online booking system also nice.
