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January 2024 by Christina Hemsing
Dealing with the staff at PH was awesome. They were kind, knowledgeable, and provided exceptional pricing on my furniture. Even Kel & Sean (delivery) was a very cheery experience. Will recommend to all I know. Thanks!
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January 2024 by Lin Young
Had a great experience buying from Sandra here. She had a great sense for drifting in and out of our visit: giving us all the info we needed and answering our questions, but also giving us space to discuss our thoughts solo so there was no pressure. She felt like an ally there to help us make a choice that worked for us rather than (as we had experienced in other stores) someone trying to pressure us into a quick sale. The floor room is lovely and we’re so excited for our new couch! Thank you Sandra!!!
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January 2024 by Debbie Fedun
Recently purchased a sectional from Perfect Home and it was one of the best experiences I’ve had furniture shopping.Kim, my sales person was so amazing! So helpful in my selection and always there to answer my questions, even on her day off! Thank you!And the biggest “Thank You” to my delivery team, Kel & Ethan! You guys rock! You went above and beyond to get my purchase in the right place. You had determination, patience and lots of maneuvering to get it down the stairs, but you did it! I can’t thank you enough! You guys are simply the best!Deborah
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January 2024 by Micky Koh
I normally don't enjoy shopping with a bunch of sales persons around, but their staff were never pushy, or being too much around and just showed up at the perfect time to assist us. Price was very good for the quality of the furniture, delivery was very quick and professional. They were not using local delivery truck and people, but they seemed to have their own delivery team instead (thanks Kel and Ethan).
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January 2024 by Arlene Potter
Through the whole process from the sales to delivery has been exceptional. We were told delivery within 10 days but we got them in 3 days and well communicated when there was slight delay. John and Kel were amazing delivery guys. Very conscientious and seriously funny. Great jokes ?So glad we bought from perfect home
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January 2024 by M p
We absolutely love Perfect Home Furniture. While looking for a new sectional, we wandered in to perfect home having no idea what to expect. Our salesperson, Mo was extremely helpful but not pushy at all, giving us our space to look but being available if we had any questions. We ended up buying basically a whole new living room set with higher quality furniture for a lower price than just the sectional, compared to other stores we had been looking at. Mo took great care of us, he also made sure we got the very best deal, going completely above and beyond, calling me a few days after we purchased our furniture to let me know that the sectional we bought was actually on sale at a better price than we paid, so we were refunded the difference. We were totally surprised and impressed by this.We were also told to expect our delivery mid January but it was ready before the new year!Our delivery drivers (I totally forgot to get their names) were also amazing. They too, went above and beyond, taking great care of the furniture they brought in and were so kind and friendly, making sure we had everything we needed before leaving.I highly recommend perfect home furniture and we will definitely be back in the future for future purchases.There are so many businesses that are seriously lacking in customer service and just general human kindness. The entire experience with Perfect Home Furniture was such a breath a fresh air.
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January 2024 by Bassim Jouan
We bought our sectional sofa from perfect Home Furniture on boxing day. The Price and the service were excellent. Peter is a great guy. He helped out and answer all the questions. We are definitely coming back for more. Many thanks.
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December 2023 by Chris Rogers
When we came it we had a moment to browse. Then Peter came over and was inviting and very patient with us. He asked what we were looking for and promptly showed us different choices while helping us to understand the different design and construction of the furniture. Ultimately after trying about 8 sofas we decided on a decor rest sectional. And as Peter had pointed out the construction quality and comfort are superior in this brand. It's was a great experience and we appreciated Peter's help and expertise.
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December 2023 by Judy McCord
You can always judge a company by how they handle problems. we had some logistic problems, and Jen, our sales person, and Elena, the assistant manager worked hard to complete our purchase in a timely way.
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December 2023 by Ashley Caron
I went to a few store first but never “felt” happy with anything and as soon I walked into the store, I couldn’t choose because of all the wonderful choices! I bought 2 couches and could have had more if I had the space! Kim really made the process real and easy! Thank you for making a huge investment so easy!
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December 2023 by Greg Pearson
From the beginning of our search for a couch to the delivery and placement of our new sectional “Perfect Home Furniture” was exactly that PERFECT. We could not be more satisfied with the entire process and give the delivery guys Tom and John full marks for courtesy, effectiveness and professionalism.Greg and Alice P.
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December 2023 by Hal Gardiner
We bought a leather sofa, love seat, and recliner. Less than 30 months later, sofa and love seat are shedding, the leather looks like it’s been in our home for ten years, not less than three, we paid about 4 thousand dollars for the items. We didn’t buy the extended warranty. With leather we didn’t think it was necessary. The store blames the manufacturer. We are not happy. Buyer beware I guess. I would buy furniture somewhere else.
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December 2023 by Karim Rajab Ali
My wife and I enjoyed shopping at Perfect Home Furniture!There is a wide selection, the styles and quality is great and Kim was very helpful in finding exactly what we wanted for our new home.Excellent service!When I need more furniture I will see Kim
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December 2023 by Ann Whalen
Our family's experience shopping at Perfect Home was friendly, helpful and none intrusive. Kim Beaton observed us from a distance and when we made our choice her explanation of store policy and extended coverage was detailed. We had an optimum shopping experience and the couch we decided was great quality for a great price. Thanks Kim
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November 2023 by J J
I was just in the store yesterday and had wonderful service from Kasia. I had to give four out of five as I actually haven't had the furniture delivered so don't know what that service is like. But the buying experience was great and the prices are competitive. Highly recommend seeking out Kasia for help at Perfect Home. She was not pushy at all, listened and actually heard what we were looking for, and helped us purchase a beautiful sectional!
