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March 2024 by Randy Petrie
The guys did a great job. They arrived 15 minutes late due to weather conditions, but they called to inform me. They professional, wrapped everything. Worker hard. After the experience with another company they were golden. Highly recommend this compamy
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February 2024 by Samantha Bregazzi
Damaged every high value piece of furniture we own and denied liability. Not to be trusted.
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November 2023 by Randa Pain
Omg!! i had the best experience with Vlad and West! they came in earlier then the time they gave me a call prior everything knowing my situation! i will definitely recommend to anyone! they really do care a lot about theirs costumers! they were so polite and helpful till the end ! im so glad i found a great moving company that i will call if i need again! and i will recommend to all my friends!! Vlad and Wes are such great team! thank you guys!!!!
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November 2023 by Rajesh Dagar
They moved our home stuff. All done nicely and professionally. All the movers were friendly and polite. Very collaborative. Quite reliable movers. Thanks!
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November 2023 by John Caccamo
Personal movers were fantastic. Professional, pleasant and quick, and careful. Nothing was broken or damaged. I won’t hesitate to hire PM again. FIVE STARS!
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October 2023 by Judy Knight
They were very polite and very professional, respectful, … always asked if they could do more. They were wonderful. We would recommend them to anyone.
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October 2023 by Kim E.
We hired Personal Movers, Calgary to assist us in moving our furniture from the basement to the main level of our home, after renovations. This required no blankets, no wrapping, no unwrapping and no truck. They did, however, confirm they needed to charge $145 as a truck dispatch fee even though we did not need the truck. The dispatch fee plus $145 per hour. We had used this company before so relented and agreed to pay the truck fee since we felt we "knew them".During the course of moving the furniture (standard furniture pieces) from downstairs to upstairs, the movers caused significant damage to the stairwell walls, stairway caps and a brand new wood railing post. The damage was caused by moving a couch. The couch is a standard size leather couch and is now damaged as well. We knew the couch had fit on the way down the stairs so it would of course fit on the way up. We had suggested to them that the railing could be removed but they felt they could get around the railing. Eventually, they did remove the railing and the couch was brought up. Neither of the movers said anything about the significant damage. Once we noticed and pointed it out to them, they were very apologetic. The movers took photographs of the damage as requested by their Management. During discussions with the Management of this company, things went from bad to worse. They refused to take any responsibility for the damages or even discuss them with us until we paid their moving service invoice. They advised it was "their policy" to only talk about damages after they were paid for the service. While we objected multiple times, they BULLIED us into paying the moving invoice BEFORE the Management of Personal Movers would even discuss the damages, assuring us it would be looked after - once the moving invoice was paid. They have now stated that the couch was the problem and therefore, they take no liability for any of the damages. Are you kidding me?!?!? Not their fault whatsoever???? It's a couch and a STANDARD size couch at that. It was very successfully moved to the basement level prior to renos without incident. We don't really want to blame the movers who did the job as they were very likely instructed on the steps to just get the job done. Perhaps it was "get it done, whatever the damage". (Since the company has no intention of taking responsibility or paying for any damage to any customers home). Both of the employees were very hard working. They worked with us to place furniture and boxes in the correct rooms. We would recommend to stay away from this company-Personal Movers, Calgary. They don't care about their customers and they don't take any responsibility for damages.
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August 2023 by V (DeepForestHighSeas)
We had a move between towns, and literally everyone I spoke to was lovely and helpful! Our furniture was securely wrapped and we felt very secure in their hands. To the team, thank you so much! You've made this move as seamless and lovely as we could have hoped!
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August 2023 by Angela Chapman
The gentlemen who arrived for my move were excellent! They arrived on time, were very professional, took great care of my belongings! Everything they moved for me was very big, heavy and bulky and never did it seem a problem.And the price was very affordable, would highly recommend to anyone who need movers!
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August 2023 by Nolan Dinnin
Start to finish I felt like my business was appreciated. The guys were quick and friendly and even put in a couple extra hours to help me move things around. Worth every penny.
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July 2023 by Millie Winzinowich
This is the second move where we have used Personal Movers and they continue to deliver excellent and professional service. We were moving from the top floor of a three story walk up into another top floor of a three story walk up and the three movers we had were so efficient and polite. They accomplished in 6.5 hours what would have taken us a full two weeks. They treated all of our belongings with care and even offered to rearrange any furniture I needed before leaving for the day. I will continue to use this company as I truly feel like they are the best people for the job.
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July 2023 by BreAnne Henry
Leo and Ruben helped us move last week and did an amazing job! They were both super friendly and fun to work with. Always had a smile on their faces. Highly recommend!
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July 2023 by Henry Nizynski
Very good experience with the move. On time and on budget. All 3 movers were very courteous and respectful of our property and did a very good job setting up our new home.
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June 2023 by Don Wellingtan
The three guys that moved us today were all very courteous and professional. We added many items at the last minute and there was never a complaint or negative comment. I will use this service again in the very near future.
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June 2023 by Matt Wong
charged five hours at $135 for 2 young adults and a truck for a condo to condo move. Both condos had elevators booked off for them and on the second floor, elevator wait time was negligble.second condo was 5 minutes away, took the driver 25 minutes - found out this was the third time he had to drive the truck downtown.Promised floor runners, on the first load they didnt bring floor runners up and i had to hold the door open for them for 40 ish minutes.Movers were moving at a snails pace, took them 30 minutes each load to load the truck. What they didnt know is i could see them from the deck, while they werent sitting down much they moved really slow.When they left the first condo they sat in the truck for 15 minutes.In the end, everything was moved and I did get a $50 dollar off on my next move though.Ive moved several times with different companies, this one is was the slowestGenerally I tip my movers, i did not tip them at all for this one.
