Pet Planet Richmond Place is a well-regarded pet store in Calgary, known for its knowledgeable and friendly staff who provide excellent customer service. Founded in 1996 by a mother and daughter team, Pet Planet has expanded to multiple locations across Alberta, Saskatchewan, British Columbia, and Arizona. The store specializes in helping pets live healthier lives through quality nutrition and education. Customers frequently praise the staff, including team members like Connor, Barb, Jesica, and David, for their expertise and willingness to assist with pet dietary needs. Many reviews highlight personalized service, where staff members take the time to understand specific concerns, whether it’s transitioning to a raw diet or addressing food intolerances. The store is noted for its clean and organized layout, offering a wide selection of food, toys, and supplies for both cats and dogs. Pet Planet also has a strong commitment to giving back to the community, reinforcing its reputation as a trusted local business for pet owners.
Had a really lovely experience, Jessica who helped me was really knowledgeable and patient in helping me figure out the best way to help with my dogs diet, will definitely be back
November 2025
Such an amazing team and owner all around. Always helpful and knowledgeable. My main got to for almost a decade and 4 pets plus fosters. This locally owned company always gives back to community also!
October 2025
Excellent service , great options . my First choice for the last 10 years.. Thx team
