PetSmart
PetSmart,
Pet StoresHours:
11694 Sarcee Trail NW, Calgary AB T3R 0A1 Hours
About PetSmart
PetSmart is a well-known pet supply and services retailer, offering a wide range of products and services for various pets including dogs, cats, birds, fish, amphibians, reptiles, and small animals. The staff is generally friendly and helpful, as noted by customers who have taken their dogs for nail trims and grooming. Both Angie and McKenna are mentioned for their great work with dogs, especially with nervous and reactive pets. Customers appreciate the care their pets receive during grooming, with many satisfied with the results. The fish section is impressive, but there is feedback that one staff member could improve her customer service skills. PetSmart's six-week training program has received mixed reviews, with some customers finding it less than satisfactory. However, customers value the great savings and discounts available, and they enjoy the convenience of being able to bring their dogs into the store. Overall, PetSmart offers a wide selection of products and services for pets, with varying experiences in customer service and training.
Most Recent Reviews
January 2026
I have lots of pets and I go there often. There is 1 gentlemen that works the till and I see him every time. He has long hair brown and glasses. He is so fantastic everytime !!! You get a gold star buddy!! Everyone there has always been very welcoming!
December 2025
It was a positive experience, went to pick up my order for a 55 gallon tank and the workers were helpful and polite, they also provided me with a part I had lost, plus this is a more low-key PetSmart in the city, would recommend.
October 2025
Staff are friendly. Store is neat and tidy. Keep your eye out for 50% mark downs on product that is near expiration date.
More Comments(149)
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