-
March 2024 by C B
My friend and I went shopping here solely because we met wonderful Xandria at the mall and she recommended we go in. Aluda helped us and was incredible!! She was so attentive and kind. The store owners must be proud of the incredible staff they have running their store. Thanks ladies!
-
November 2023 by Payton Joel
I recently stopped in at Plenty chinook mall location for the first time, where I was greeted very kindly by Kim, she helped me out, giving my advice and encouragement to try things I wouldn't normally lean towards. I am extremely thrilled with my purchases for this winter season ahead and so excited to wear my new attire.
-
November 2023 by Cathy Kitagawa
Shopping Plenty at Chinook Centre was such a pleasure this past weekend thanks to the kind, courteous, helpful, and genuine service I received from Xandria S. Xan was approachable and knowledgeable and of course the product at Plenty is amazing!
-
October 2023 by Kat Varga
Stopped by tonight to purchase a specific sweater I had seen online. Sadly they didn’t have it in store but Xandria and Kim were so kind and apologetic. Both of them were SO helpful in showing me other options they had in store in similar colours and styles. I had my heart set on the one I saw online though, and they said no problem! A few minutes later, they had it ordered and said they’d call me when it was in so I could come pick it up. SO thankful for the wonderful service I receive EVERY time I go in there and I can’t wait to wear my beautiful new sweater. Thank you Xandria and Kim- I’ll for sure be back.
-
September 2023 by Alyssa kalk
This is my favourite clothing shop at Chinook, I recently bought a pair of jeans that I don’t have experience with the brand and Xan gave me great advice for sizing and washing care to keep them intact. Will definitely shop here again!
-
August 2023 by Marilyn Brodeur
I had an absolutely fabulous experience today instore with Xandria (how cool is that name) and Kassie!A bit of background here: I have worked luxury retail ( Notably Stuart Weitzman and Nordstrom @Chinook Mall to name a few) and I am extremely sensitive to excellent customer service. In the years I worked at Nordstrom, I have never walked into this store, but something caught my eye and I decided to check it out. Xandria gave me a lovely greeting at the door and was so helpful in finding me my elusive suit jacket. The fit and pricing were exactly what I wanted. Kassie also tag-teamed and was so helpful in finding other sizes for me. The 2 of them offered amazing customer service, better than staff at some of the elite brands I have shopped. Now that Nordstrom is shut down, I will ? be back. People are always so quick to spread negative reviews, but when a client has a positive experience, they tend not to take the time to express that. It was important to me to leave a great review on excellent customer service ? Well done Xandria and Kassie!
-
July 2023 by Sandra Lawrence
Everyone at this store is very kind. I enjoy the staff almost as much as the clothes lol. Whenever i come in, its a warm welcome. That does not happen in other stores i visit. The selection is always good too. A big reason i drag myself to the mall is this store and i always leave happy!
-
July 2023 by Angelina Wittgruber
Love the variety in the clothing at the store, extremely helpful staff help me find everything I was looking for plus a few extras. Ha ha. Very decently priced and honestly a very nice experience! I will definitely be coming back again.
-
July 2023 by Dalton Mossop
I was at the store today shopping for my wife, the staff was incredibly helpful and very knowledgable. My wife loves the quality of the clothing sold. Happy wife happy life I always say
-
July 2023 by Shanz
I make a point to shop here everytime I am at the mall. The clothing is great and the staff are fantastic. Keep up the great work.
-
July 2023 by Charlotte Jana Smith
Love the clothes but the customer service sucks. Went here with a friend and left after 5 minutes because because the sales associates were rude and making us uncomfortable.
-
July 2023 by Zafarene Chunara
I shop online from Plenty often however the service in the store today was disappointing. I wanted to exchange and item purchased earlier in the day for items of greater value which they refused to do. It’s confusing that they have a different policy in store than online. I will not shop here in person again.
-
June 2023 by New You
Love the clothing, but the customer service needs work. There were four ladies working on the floor when I was in. Only one was actually serving customers - she was great and attentive, bringing sizes and asking how I was doing. The others bunched at the front, loudly chatting and hanging out. When I checked out, the one employee was barely engaging, as if she just wanted me to go away, so she could go back to chatting with her friends. I just don't think the store needs so many sales associates if they are just all going to hang out and chat.
-
March 2023 by Kimberly Drew
Staff is not welcoming or helpful at all, really ruined my shopping experience.
-
February 2023 by Rezi Andaya
Amazing customer service and good clothes selection.
