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December 2023 by Justin Smith
What a great service! Organized the POD delivery date, how long it was required to load, how long it needed to be stored, when to deliver to new home, and how long it needed to stay to be offloaded. Sure beats having to source a U Haul, insurance, driving a big truck around, finding overnight parking, bring to a storage facility and having to offload everything only to have to load it all back up later to deliver to final destination....oh and make sure the tank is full at the end. What an epic waste of time and energy when you can have this POD delivered whenever and wherever you need, store it, and shown up when you want it. Will never use anything else again. Thsnks PODS :)
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December 2023 by Bec P
Easiest part of our move! Prompt drop off and pick up. Clear instructions and excellent client service by the person who got me all set up. Seemless experience. Definitely would recommend.
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September 2023 by Sandi MacIver
We did a garage renovation and it was so convenient having the POD in the driveway to move all the garage items into. We had access to the tools we needed during the renovation, and then unpacking when we were done was a breeze. No driving back and forth to the self storage unit> I would highly recommend these guys. Very helpful, friendly and provide excellent customer service
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September 2023 by Alynn Pessotto
Our family had a really good experience with PODS from start to finish. The team member James who dropped our POD off at our residence was great; polite, friendly, and helpful. It made the process that much easier given the monumentous effort it takes to move. Thanks James!
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September 2023 by Tímea Agszerova
No hidden fees, no unexpected suprises. From the initial order to the delivery everything happened as planned and as it was explained and invoiced to me.Responsive customer service assisted me anytime, when I reached out to make sure that my POD is on the way and there is no issue.I could not wish for an easier move then with Pods.Thank You!
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September 2023 by Patrick Bruns
Horrible experience with PODS head office. I have nothing against the people at this particular location, and I actually had a great experience with the driver from this location, but the customer service I received from PODS head office is absolutely horrendous. I highly recommend using any other container moving company instead of using PODS.
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August 2023 by Ranjit Gill
They charged me for the rental of the pod while it was on their truck which I was not told. Tried resolving the matter but never got a call back other than billing calling for rental for the following month after the pods were returned. Alok the delivery driver was good and helpful.
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August 2023 by Dawne Kortgaard
What a fantastic experience from start to finish. I made a move from Denver to Calgary and everything went seem less. The price was exactly what they initially quoted me. I also want to give a shout out to Glen Minner at the Calgary office. He was super helpful in getting me thru the customs processI would recommend pods to anyone!
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August 2023 by Caleb Pierce
Dont bother to call this company, just call Cube It instead. Worst experience I've ever had with a business. The quoting online didn't make sense and was giving me different prices. When I called in to have my questions cleared up the support rep was unable to answer questions. Eventually I just asked to book through the phone call with the rep. It took 40 painful minutes to place the order. Never received a confirmation email or anything to confirm. Was expecting a confirmation call on Sunday night. Nothing. Logged into my portal, no order placed. Called them they couldn't help. Asked to speak to a manager to see if they could salvage it, 5 day delay.
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July 2023 by Farid Gardashbayov
This company is a joke. If your respect your time, money and need a convenience, go somewhere else.My stuff is in a container in their storage. I requested container delivery on June 9th and until now it hasn’t even left the storage. Follow up on June 26th. Filed a complaint through customer service and was supposed to receive a call. After more than a week, no one called, reached to them again to hear that there is no record of my complaint or call request. Requested one more, still nothing. And all this time, container hasn't moved an inch.They are super nice when you place an order though but that's where their service ends.Starting a legal action against this company. Will keep you posted.
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July 2023 by Nicholas C
Ordering the pod online and having a storage pod delivered and moved super convenient. But not super happy they are not up front with the pricing. When I made the pod order I put in all the information moving from this location to this one needing storage for a period of time. It was not clear the amount they quoted was not going to be the total amount. Cost ended up being significant higher then expected.
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July 2023 by Tracy Frimpong
The delivery driver was super short with us, and not friendly. And they charge you for the pod monthly even if you schedule a pick up 2 days into the month, they do not prorate- just a warning!Also came here to add: I was charged a non paved ground fee, that was never disclosed in any contracts I signed. They charged the fee without informing me. I will be disputing these charges. Honestly STAY FAR AWAY!
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July 2023 by Bruce Thompson
Despite a minor mixup delivering the wrong pod (easy mistake to have made), they figured it out and got the right pod to us still within the delivery window. Nicely done! The team in Calgary are first rate.
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May 2023 by Ellen Valovich
We recently used PODS services and dealt with the local office at 555 69th Avenue SE, Calgary, Alberta. From start to finish, the service we received was seamless. POD arrived when scheduled. Fit all the items we needed to store and was picked up when scheduled. Online changes to pickup and delivery were super easy. We would use this system again and would highly recommend it! Special shout out to Glenn, Paul, James, Rick and Alok for making this process so easy. Thanks fellas!
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May 2023 by Richard S
Ricky B. came with our POD and talked through our options on dropping it in a difficult location. His skill matched only by his high level of professionalism allowed us to easily navigate the area and empty our 16ft container in no time. We highly recommend PODS to anyone looking to move, be it a house or apartment or anything in between.
