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October 2024 by Kent Pillott
Dean has always been exceptionally fair and accommodating. The staff is communicative and friendly. An easy recommendation from our side!
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October 2024 by Dan Dodkin
The shop is good, honest and they standby thier work.
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September 2024 by M Beltran
Great shop, service is fantastic. They recently moved but have not been able to update the address on their website.
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April 2024 by Braiden South
Great service, knowledgeable mechanics.
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April 2024 by John Betancourt
Never got a call about an OPI, the owner had mentioned he was going to get in touch with me the next day about a fix whether they could do it or not and he never got in touch. Seems like a good place overall but not for JDM OPIs.
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March 2024 by Gerald Thompson
So much 100 series knowledge! The J100 land cruiser and Lexus LX470 are amazing machines in so many ways, but as they age, complicated issues arise. Sometimes the internet is only so helpful. When it's time to get something fixed, Dean (the nice one) and Ron (the other one) will do it right, while recommending upgrades or alterations that make sense for you. This is the right shop. Fair pricing for professional work. I love my truck and they're the ones I'll trust with it.
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February 2024 by Darren
Highly Recommend!Dean and the team were fantastic to deal with, got me in right away to resolve an issue with a rim and winter tires. Knowledgeable, professional and very reasonably priced. I will be back!
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February 2024 by Francis Archambault
Amazing service, very flexible! Came in for a pre-purchase inspection and had a thorough breakdown on the vehicle by their knowledgeable staff. Honorable mention to Max the shop dog for supervising operations and making sure things run smoothly
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November 2023 by Magdalena Olga Janowski
Service is amazing
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November 2023 by Peter Steinhilber
Dean is the greatest
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October 2023 by BA A
Being the owner of a Diesel Prado from UK, I was struggling to find a shop capable of working on my diesel engine, especially to even have a computer that can diagnose the issue I was facing when the check engine turned on.A friend of me recommended me this shop and honestly I was amazed by the quality of service.Due to lack of mechanics able to work on my vehicle, she was having several issues that accumulated over the time.1- The air suspension was faulty and wasn't sure if air bags or compressor;2- Starting the engine was hard on cold weather;3- Check engine was on and she was running roughly;4- The engine was losing power in the morning;5- My AC wasn't working...My goal was to get the vehicle fixed, but my biggest concern was to get someone capable of talking to my car first.Luckily, not only they were able to do so, but they were able to fix all those problems and even more...Definitely, with all these issues, my car was dropped for few days. And guess what?When I told the shop manager that the vehicle is my commute car to go to work, he gave me a courtesy vehicle for 0$.After the work was done, I drove the Prado and she was like NEW. No more issue at all.In terms of cost, my bill was very reasonable, and definitely I recommend this shop for the professionalism of the workers and for their integrity.Just three words: a golden service
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August 2023 by Marwan Ahli
Wouldn't recommend to anyone- not honest delivery / repair time. Unable to spot or diagnose issue from first time. After multiple and thousands of fixing they find the main problem
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July 2023 by satnaam singh
The owner of the place is very honest person. He will not force you for something which is not required.
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July 2023 by ThePokeMrkt
Dean and his crew are some of the most honest and respectful people I have met. They did a phenomenal job taking care of us and we won’t be going anywhere else for service. Highly recommended if you want an all around great experience. Thank you!
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April 2023 by Landon Rentz
The team at Pro-Active is the best. After getting 2 vehicles inspected prior to purchasing, I knew I had the right shop. They are thorough and honest when it comes to condition and labour/parts that are needed for your vehicle. Never did I feel I was being up-charged or rushed on the phone, everything had an explanation! I will continue to bring my vehicle here and recommend their services due to the excellent experience I have had!Service: General repairs & maintenance