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August 2024 by Russ Sager
Was a great experience until it came time to pay... They do not accept Canadian legal tender. Only electronic payment.. ? FAIL
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February 2024 by PAW White
In July 2023, I ordered a part for my oven and was told it would be in around mid August. When I called back in August- I was told it was sitting in Vancouver and could be another month. I called in September and left a message and no one returned my call. I got busy and forgot about it and called back last week and was told that it was discontinued! WAIT... WHAT?? 7 months of waiting.... to hear this did NOT impress me especially when I was told it was on it's way. This is terrible customer service as they didn't bother to communicate this critical piece of information to me until I called in February 2024! If I ran my business like this..... I would be out of business!
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February 2024 by Ross Kool
Great interaction with desk staff, called for part for my dryer, counter person was helpful, found a location that had the parts, and above just doing his job he pulled a parts picture made sure I was getting the right part.Thank youRoss
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December 2023 by Laurier Rochon
Had the exact part I was looking for at a great price. 1 star was lost because they told me over the phone they had a few in stock but when I arrived they only had one and I ideally needed 2. There was only about 30 minutes between the call and my arrival so I don’t see selling out in that time. The second star was lost because both over the phone and in person the rep made me feel as if it was an inconvenience to sell me the part. Very terse and grumpy throughout the experience and snapped at me when I requested the second part.
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November 2023 by Leigh Saulnier-George
Good for miscelanous parts for various things such as microwaves.
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November 2023 by Vyacheslav Konstantynov
Very friendly and helpful staff. Thank you!
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November 2023 by V S
Excellent customer service! I had such a great experience coming here. The lady at the front was so friendly and helpful. She went out of her way to help us with a dryer part. I have been to multiple locations and this was by far the best experience. I will be continuing to come to this location for all my parts.
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November 2023 by Jeff Sokalski
Don't expect your parts quickly.
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August 2023 by V L
Excellent customer service! I had such a great experience coming here. The lady at the front was so friendly and helpful. She went out of her way to help us with a dryer part. I have been to multiple locations and this was by far the best experience. I will be continuing to come to this location for all my parts.
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August 2023 by cuauhtemoc cabrera
Very rude people.They can't help without the part number. and/or model exact number but they don't even try to help. Do't go to this place, it's horrible. it's better to find parts in amazon
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August 2023 by Daddy G
Visited twice today for two different parts, both were in stock & worked a treat when I fitted them. Would definitely come back.
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June 2023 by Clint Good
Order says five day delivery or less for parts in stock. Ordered on June 25th and tracking says July 6th delivery. Not very reliable!
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June 2023 by Matthew Graham
I needed parts for my Samsung fridge and reached out to these guys to see if they could help. Lori was fantastic, she helped get me the parts I needed and even followed up with me to let me know some of the parts I was ordering was not correct for my issue. If you are looking for appliance parts I recommend giving them a call.
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April 2023 by Michael Lovely
Terrible service. I would not recommend this place for any parts needs. You will have better success almost anywhere else and you will certainly be treated better as well.
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March 2023 by Shine Issac
Had to order an inlet valve for my Bosch dishwasher. Amazon had someone selling it for $88! One third that price at this store. Ordered online and picked it up the next day. The person at register was very friendly even though only had a quick conversation.Peeps, be glad that there’s such a store and advocate right to repair.
