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February 2024 by Rachel Deschenes
Christine was super helpful and went out of her way to work with me from the moment I walked into the store until the moment I walked out.
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February 2024 by Kelly Wood
nice store and super friendly staff
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February 2024 by Betty
FriendlyInformed of sales
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February 2024 by Carol Korec
Sales person was excellent, she was friendl and helpful made my visit easy.
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January 2024 by Karin Steers
The staff were courteous pleasant and helpful
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January 2024 by Maralyn Wiseman
Very pleasant and knowledgeable sales person. Went above and beyond to help with my quest for my favourite leggings.
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January 2024 by Pari Fard
The sale person at Ricki’s store at Sunridge mall location on December 31 was very nice and helpful. She gets A+ from me for her great help and customer service!
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December 2023 by Catherine O
Friendly and helpful sales associates, especially Leo. She's very helpful and patient when dealing with customers. Definitely my preferred RICKI'S store.
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December 2023 by S & D Forbes
Very helpful staff. Not rushed. Bright atmosphere. Good deals. Excellent service with returns and refunds.
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December 2023 by Valerie Burt
Well, I’ve shopped at Ricki’s for a very long time, but yesterday was probably the best experience yet! Kenny helped me, and she is an absolute pleasure to deal with! I felt like she was someone that I’ve known for a long time! I am so happy that she’s at your store! I would not of had such a great experience if it weren’t for her, and I would like her to know that I so Greatly appreciate it!
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November 2023 by ML
I just want to express how amazing both the sales and quality of service rickis is providing at this location.I forget to ask for the employees names that helped me these last few days but they all have been so wonderful. So kind, so friendly and very helpful. I absolutely enjoy every visit at this location in particular.
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November 2023 by Gigi
USED TO BE MY FAVORITE STORE, BUT NO LONGER. PROBALY WON'T RESPOND TO THS SINCE IT'S A BAD REVIEW, BUT IT'S A TRUE STORY.I ordered three items. A coat, pants, and a shirt. I had a receipt and an email. The coat wasn't the right material I was looking for so the same day I got it I went to return it. I gave the lady working there the receipt and two day's later I tried the pants and shirt, but they weren't my style so I went to return them. This time there were two different workers. She asked me for my receipt but the lady who I had returned the coat to took my receipt. I told her the other worker took my receipt but I have an email. I showed her the email but she said that it wasn't a receipt. She then told me the only way to do it was give me a gift card so I accepted. She then told me that the gift card would not have the exact amount I really paid. I told her that it wasn't right or my fault that the other lady took my receipt that I needed to return the pants and shirt. I waited and waited for over thirty minutes while the two workers go in and out from the back room over and over again. I then got extremely bored and tired of waiting for them to give me my money. I then told that I'm not going to sit and wait for them to do their job right and not return the exact amount I paid. I have better thing's to do than watch these to workers fail to do thier job miserably as I had to pick up my children from school. I would always buy my clothes from here but after the extremely poor customer service I will no longer buy from Ricki's for as long as I live. It's not about the money, but the the poor customer service as they waited for me to leave. Bad attitude for someone who works as a cashier in a mall.
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September 2023 by Pariza Apponen
Keep coming back to pick up online orders at this location, as one of my favorite sales associates still works at this location, regardless of the staff turnover! Manjot (sorry if I spelt your name wrong!) is always pleasant and remembers me well, so never has to ask for my name when picking up. Personable, caring and attentive! Thank you for being so awesome! ?
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September 2023 by Inna Kolomiiets
I wanted to thank Elena for being an attentive and efficient to all her customers! She demonstrated what customer service really is. I was tired after work and came to buy a pair of formal pants, as there wasn’t any pants of my size, she quickly signed me up for the membership and offered to ship the pants if needed size to my house. Elena is a customer service representative who anticipate your needs, who will arrange everything for you. Thank you, Elena.
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September 2023 by Sheena Jarvis
We came in to get jeans for my daughter, and I ended up buying a pair for myself. They didn't have my size in stock, but quickly found it online, and it's being shipped to me. Very helpful staff!
