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August 2023 by Google user
Sagar provides excellent customer service! He researched best options for my acct and was well prepared for us to renew 2 phones. His knowledge and professionalism has kept us coming back to this store for more than 2 years.
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March 2023 by Breann Sullivan
I had an awesome experience! Both Mihir and Sagar assisted me, and the customer service was exceptional. They helped me find an extra occupational related discount that I was not aware of, and made the switch over to my new phone seamless. I ended up keeping them past closing time wrapping up all of details but they didn't seem put out by this at all, nor did they rush. Would come here again!
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January 2023 by Gary Daudlin
Can't say enough about this store, every time I have been in they have been helpful and get me the best deal they can. Taranjot gave me everything I needed and got me out of the store in record time to make my next appointment. She is professional , helpful , knowledgeable and very patient with people like myself who are technology challenged. I have always had amazing service in this store. All of the employees are great.
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January 2023 by Mihir Dave
Look No Further, for all of your phone and plan needs!The customer service is 11/10I was greeted kindly by one of the employee Sagar, and helped promptly.He was able to answer any questions I had with ease, and made a stressful situation easy, and I even left the store in a much better mood and a new phone.Thank you from the bottom of my heart, you made my day bright when it started out gloom.Sincerely, one happy customer. :)
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January 2023 by Patel viral
Excellent service given by Mr. Mihir Patel when i visited a store. He is really polite, supportive & he is really intelligent person. He has solved my problem and also suggested some new plans and products so He is really good to deal with customers and has a depth knowledge about wireless industry so i would like to recommend him as well as Rogers to my friends. Thanks Mihir to help me & thanks Rogers.
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December 2022 by Sandy McIntee
Taran went out of her way to help us add 2 new phones to our account and get the best deal possible, plus a boat load of free accessories! Definitely will use this location again. Customer service was exceptional!! Thanks for helping make our experience a great one!
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December 2022 by Raveena Gill
Went in to make some changes to my plan and Taran assisted me. She was so lovely and helpful and went above and beyond in her service! More than happy and satisfied with her assistance.
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December 2022 by W K
I came in to upgrade my phone and even though they were busy Taranjot did an exceptional job! Both my wife and I have been helped by her and the customer service at this location is amazing!
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December 2022 by Brooke Paterson
Taran was so incredibly helpful!! I went in to find out how to replace a broken iPhone and she not only helped me through that but went through my bill to help me save some $ and make sure we had everything up to date. I haven’t received customer service like that in a long time. Thank you!!
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November 2022 by Veronique Baird
The best customer experience I’ve ever had in a Roger store. Taranjot was efficient, helpful, patient and kind in helping me buying a new phone. She was able to accommodate everything I needed. Thank you so much! This store is one of the best in town.
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October 2022 by jenil mandviwala
One of the best places to buy your phone from.Mihir helped me with all my confusion and guided me to buy the best phone.Not only that but even after sale he is quite pro active with providing me with best of the offers.Keep it up guys. I am very happy to have come to you guys.
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September 2022 by Ankit mishra
I am a new immigrant just landed in Calgary last week. The biggest support one could find is securing a good and reliable network connection. Your day to day activities for setting up things and life gets easy with an internet and reliable mobile calling connection. Rogers (Imagine wireless) and particularly Mihir Dave (Sales rep) ensured that I get the best of experience. They educated me about all the plans and how that works in Canada. The registration process was quite smooth and it added to my delight when the things were offered at a very reasonable and competitive rate.This is the best experience one can get as a new immigrant and rogers services truly reflects on the Canadian welcoming gesture. I am so glad and thrilled to be their customer now and I recommend every new comer to try them out to embark a hassle free journey.Thank you Rogers for making it an experience to cherish forever.
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September 2022 by Nathan Harriman
The supervisor Nelson was extremely helpfull, knowledgeable and respectful. Nelson helped us find a new phone and plan for our daughter. Thank you for the amazing service!
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September 2022 by Dustyn EL
Went in back in June to look at a phone replacement and the service tech was rude and impatient he told me he need to do a soft credit check to find out if I qualified for a new phone contract and that it would not appear on my credit score… well it did and it has dropped my credit score!!The service was so poor that I decided to just have my old phone repaired next door for a temporary. I then went to Best Buy at Deerfoot meadows where they approved me in minutes not hours and now I am a happy client at Telus instead!Rodger’s has been nothing but poor quality service and a complete pain in my side!!!
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August 2022 by Grace Gao
Knowledgeable, fast and comprehensive assistance with setting up a new mobility account! Pleasantly surprised with a discounted rate too. A very pleasant experience. Thanks
