Sephora offers a welcoming shopping experience where customers can discover a wide range of beloved beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable makeup and skincare options. Customers can conveniently order online for in-store or curbside pickup. The staff at Sephora locations consistently provide excellent service and beauty expertise. At the Chinook Mall store, Tristan was praised for being "very sweet, warm and approachable" while helping a customer with contouring and blending techniques. On Black Friday, the staff were described as "efficient" and "lovely" even when the store was packed. Sharry, a makeup artist at Sephora Chinook, received exceptional reviews for creating a beautiful, natural look that enhanced the customer's features. He demonstrated professionalism, patience and deep product knowledge, offering practical tips the customer could use at home. The experience felt personal and empowering rather than rushed or sales-driven. Other standout Sephora employees include Mckenna, who did an "amazing job" with a customer's graduation day makeup, and Nikkei, who was "amazing," "enthusiastic" and "knowledgeable" while helping a shopper find the right products.
April was so sweet and helpful! She didn’t make me feel rushed and was so patient.
January 2026
I went to Sephora - Chinook mall for some samples and Tristan was the one who offered to help. Tristan was very sweet, warm and approachable. I needed some help with contour placement & blending and Tristan explained everything well and made my experience worthwhile. Thank you Tristan - you are the best! XOXO
January 2026
Seemed a decent store. My girls love it. Staff are friendly and helpful and not too pushy which I appreciate.