Sephora offers a welcoming shopping experience where customers can discover a wide range of beloved beauty brands, from FENTY BEAUTY by Rihanna to Drunk Elephant and Tatcha. The Sephora Collection also provides affordable makeup and skincare options. Customers can conveniently order online for in-store or curbside pickup. The staff at Sephora locations consistently provide excellent service and beauty expertise. At the Chinook Mall store, Tristan was praised for being "very sweet, warm and approachable" while helping a customer with contouring and blending techniques. On Black Friday, the staff were described as "efficient" and "lovely" even when the store was packed. Sharry, a makeup artist at Sephora Chinook, received exceptional reviews for creating a beautiful, natural look that enhanced the customer's features. He demonstrated professionalism, patience and deep product knowledge, offering practical tips the customer could use at home. The experience felt personal and empowering rather than rushed or sales-driven. Other standout Sephora employees include Mckenna, who did an "amazing job" with a customer's graduation day makeup, and Nikkei, who was "amazing," "enthusiastic" and "knowledgeable" while helping a shopper find the right products.
Daniella showed us the best fitting products, explained their purpose and value and was nothing but courteous and kind. What an amazing staff member, thanks Daniella!!
July 2026
review for KV, sephora associate; thank you SO much for helping match my foundation. it took me many hours of color matching, and months of insecurity after settling for one that was clearly NOT right. you helped me nail a near perfect match in basically 15 mins! thank you KV for your expertise and great service!
June 2026
Kalymin the lovely young lady took the time to help me pick a concealer. As an older lady I appreciated the time and her valued opinion. Thank you Kalymin (sorry if I misspelled your name)