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January 2024 by Peter
The car wash was closed due to weather which is understandable, but the associate and manager provided no assistance or compensation to make up for this. I am on a wash subscription so it’s a loss for me if I don’t get to wash on a specific day. Other gas stations have previously compensated with a wash for another day, terrible service from this one.
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January 2024 by Brian Cho
This carwash is simply terrible. After the tri foam, it will do only 1 side with high pressure to rinse it off. It does NOT do the other side on the way back. I expressed this to cashier Palak and she just had a negative attitude and argued with me. She called her manager and after waiting for 15 minutes to get a reimbursement, they told me nothing they can do. Judging by the numerous 1 star reviews, it would make sense to take your business elsewhere. After your car dries, you will have a literally line down the middle or your car where the uncleaned surface meets the cleaned surface. I only recommend this place if you want HALF your car cleaned.
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December 2023 by sudheej Krishnan
I would say the worst Carwash I ever had. The car looks exactly the same as it went in. This was a carwash that's further away from my usual ones. Wanted to try this one. Never going back and will not recommend to anyone I know. I have to go to another carwashbto get the car cleaned.. Financial loss....
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December 2023 by best gamer
I really like the services from this Shell location. Customer attendant Sania is very knowledgeable and helpful. Recommended everyone to visit this place for incredible services.
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December 2023 by Dave Hinton
This is just for the car wash, don’t waste your money here. Went today and I have been through many times, today was probably the worst job the wash has ever done. Won’t be using it again. Honestly my expectations are low but if I had let it dry you’d never know it was washed
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November 2023 by Jordan
Go somewhere else for gas. There are incredibly annoying ads that play at you while you pump gas. With loud audio too. Right now they're for shell gas so it's super effective....I'll go elsewhere for gas. It's the same price or cheaper everywhere else. Shell seems to charge 1 or 2 cents more.
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November 2023 by Punjabi Zindabaad
Sheila has no manners how to speak with customers and respectfully giving the receipt. She is throwing the receipts on customers. I hope one day she will learn how to work in Canada
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November 2023 by Clear view
Beautiful Gas Station and clean carwash, clean store, clean washroom and last but not least great customer service (Highly recommended)
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April 2023 by Alyson Melo
Terrible costumer services. I went to wash my car, after had my tank filled. The car wash wasn’t functional at all. I tried to talk to the cashier to get my refund and the person said that wasn’t possible. That’s the first place in Canada that I hear that. I gave up and left. Don’t come here!
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April 2023 by Kreeos
What kind of gas station/convenience store operates without a proper float? Tried to buy something with cash, but forced to pay by card because their till was literally devoid of everything except 20's. Get your act together.
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January 2023 by Vincent Lien
Do not recommend the car wash.I got the Ultimate Package and it did not clean well, still dirt everywhere.
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October 2022 by Tolu (PTM)
Nice Gas Station ⛽️. Has multiple pumps, a mini-store, and a car wash. The Gas and car wash price is quite reasonable. Close to the road and has other surrounding shops for services like Oil change, food, drinks, and other services.
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September 2022 by Mindy Saroya
Came to exchange a propane tank. Was greeted with rude and uninviting manner. Very impatient and unwilling to explain the reason for not allowing the exchange. Also lacked english.I suggest you hire english speaking employees if they are required to interact with public.Will not be coming to this gas station again. Id rather go to Co-op or Esso down the road.
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September 2022 by R. Esinu Sewornu
Horrible customer service. The manager Imaan is a big liar that twist facts to deny what is rightly due you. She lacks empathy. I haven’t felt insulted as a customer in a long time like today. I will never step a foot at their gas station especially their car wash.Purchased full cash for $16 and change. Went through the wash, drove straight home in Carrington (7 minutes drive) got out of the car and the car was still very dirty. I drove straight back and the agent took pictures and offered rewash. Went through the machine and still the car didn’t wash. The agent took pictures and forwarded them to the manager who agreed to offer refund but I had to come to the station the following day. Unfortunately, I was flying out to the States so informed him that I can’t make it. He assured me that when I return from my trip, they could still process the refund. I took the information of the manager that he spoke to that was to issue the refund. I got Covid on my return and was placed on mandatory quarantine for 10 days. Had the chance to visit the store this afternoon and met Imaan, the supposed manager. Before I could mention the case, she stated that she remembered the case but she is not issuing a refund or offering a rewash (which is useless in the first place). Reason: I drove my car home after the first wash before noticing the issue and that she wouldn’t have issued the rewash if she was the agent.I pointed it out to that even after the rewash the car didn’t wash and the agent took pictures that he sent to her in presence to which she agreed to the refund when she is on duty the following day.I wasn’t going to walk away, so another agent came and offer a rewash the second time. Imaan lied right in front of me that the agent told her that I used a code that wasn’t issued by their store. Such nonsense. Offered to give her my bank statement as well as she at the liberty to review their camera that showed when I purchased the wash in the store.I wish I had read the reviews here. NEVER USE THEIR CAR WASH. It is simply unable to wash.
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June 2022 by art tall
The price of cigarettes changes by the hour , one day it’s 33$ for 2 packs and the next it’s 36$ , then back to 33$ . It all depends on whose working the cashier . She’ll needs to crack down on whose managing these places because they’re run by different people from the same family and they’re scamming the customers every single minute!
