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November 2023 by Janice Robertson
The selection is not the best but the location is convenient. One of the older ladies who work there doesn't like being interrupted when she talks to much instead of helping customers she scolded me when I was there which I didn't appreciate.
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November 2023 by Kris Schmidt
Oh how I miss when the post office was at 7-11 and not this nightmare of a shoppers. The post office worker hilariously walked from behind the desk to pull the waiting line ropes in front of a line of people and put up a handwritten sign saying they were closed until 7:15pm. Then they proceeded to work behind the counter and their imaginary closed doors while we waited for 20 minutes for them to “re-open” the door.I don’t blame the poor worker even remotely, but this store and management needs to seriously rework their scheduling and staffing. Get her some support!
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November 2023 by Rahma Salem
Wonderful pharmacy, had a great experience with the both pharmacist there, especially Ahmed, he was really helpful and helped me with a big problem with the insurance, so professional. Excellent customer service.Thank you so much.
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November 2023 by Heather Guo
horrible pharmacy, requested a refill a month ago just to be completely ghosted. requested a second time to be ghosted again. walked in to ask what’s the deal and all they did was say that my doctor “never responded to the refill request”, but my doctor never even received it. takes forever to get vaccinations, pick up prescriptions, and impossible to refill medications.
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October 2023 by Heather Lindsay
I am so glad I switched to this pharmacy. As someone with health issues that require regular attention and medication, I feel like my health and well-being is in excellent, skilled professional but also caring hands again.Each and every member of the staff at this pharmacy I've dealt with has been an absolute pleasure.
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September 2023 by Gurshant Grewal
Pharmacist named Ahmed - extremely poor demeanour, patient communication and no customer service skill whatsoever. A simple prescription refill turned into an unnecessarily challenging situation. London Drugs filled the rx without any hick-ups and they will get my business moving forward. Cut the red tape. Do your job. And help patients instead of making their lives more challenging.Hi Urvi. If you see this message, please give me a call. You have my contact info. The level of care by your pharmacists is unacceptable. We are switching pharmacies from Shoppers altogether as this is the second poor experience in as many months.
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September 2023 by Paul Summers
I travelled a long distance to get to Shoppers just before close and grab something I needed. I arrive at 9:56 pm and the entrance was locked (despite closing at 10:00 pm on Monday). There was another person standing outside, confused.People are trusting your hours when they show up to grab a last minute bottle of cold medicine for their child. Do better, Shoppers Drug Mart.
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September 2023 by S Gill
Ahmed - probably the worst pharmacist I have ever dealt with. I wish people joined healthcare because they want to help patients. This pharmacist makes life difficult for patients unnecessarily and should not be licensed to practice in the province. We switched pharmacies to London Drugs as they are very easy to deal with and don’t employ pharmacists who make up their own rule. This fellow doesn’t understand his job is about to be automated in a year or two.
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August 2023 by x x
Agree with people who are saying that it’s difficult to get prescriptions filled here, emergency refills are almost impossible to get. I’ve had nothing but positive experiences at other Shoppers locations where you don’t get grilled like a criminal if you run out of medication (even when it’s not a controlled substance). Will definitely be switching pharmacies. It’s just because a shame because the Centre St Shoppers is so conveniently located.
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July 2023 by Mindy Felgate
This drug store/post office defrauded my husband on $500. He went into the post office to make a government business payment and they could not complete the transaction and he had already paid $500. They told him that it must have gone through to the government and in fact it didn’t. We have been trying to rectify the matter with management there and they have not responded at all. We will now be seeking legal action. This store is so poorly run. Stay away!
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July 2023 by Shane Martin
Without a doubt the worst pharmacy I have ever visited. I have had two separate entirely unsatisfactory experiences dealing with the pharmacist at this location. The pharmacist treats customers with distain and seems to regard dealing with them as a major inconvenience. Not sure why she would have gone into this line of work. Avoid if you can.
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July 2023 by Ryan Araza
My favourite post office in towne! Love the new look! Great service!
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June 2023 by Solina Mallia
The one lady that works behind the pharmacy counter has a given me and my other family members a hard time about getting our medication countless of times now.I was told to take a certain medication a certain way by my DOCTOR and she was denying me of getting it because “it wasn’t long enough” even though this isn’t a controlled medication and I should have access to it regardless of how long it’s been since the last time I picked it up. It made me very uncomfortable to have to explain why I needed it sooner than usual to her even though I shouldn’t have to tell her something that personal. I found this to be very unprofessional. This is just one of many bad experiences with this lady at the pharmacy.Regardless of the not great service of the pharmacy, everyone else that works there is super great. The cosmetics lady is amazing and the cashiers are great. Two star because of the pain I have to go through when at the pharmacy as thats usually the main reason I am there.
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June 2023 by khoa tran
Came in for passport photos on June 2nd around 5:00pm, and Angelica was the nicest person I’ve ever met, went above and beyond to help. Overall was a great experience!
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June 2023 by Angelika Weaver
Met Erin the cosmetic lady today. Please talking with her and an all around good human!
