-
November 2023 by Casper
2 stars for this experience, however 5 stars for pharmacists....I remain quite concerned about an experience with one of the techs who made up an order for me that I almost paid to have a late night delivery for.A. She did not put the meds in the order, I came home without not realizingB. She put in a child's formula of the off the shelf item I asked for, for myself...C. Then she put another item in I specifically told her I didn't want. I told her what I needed, but she didn't listen to this either.Fortunately I was able to go pick up the items myself and didn't waste 15 bucks or so for someone to pick up for me.I am afraid to order from them now after this. That anyone working in a pharmacy like this dealing with people's health would be such a poor listener.It was the Asian woman that always wears bright lipstick.
-
November 2023 by Agnes Galka
The staff are absolutely super!!!Amazing people! Great at their jobs and go above and beyond. Excellent customer service. I say it’s the best pharmacy I’ve been to and will continue to go there always. Staff are very knowledgeable and some I believe should have been doctors!Great place for everyone to go.Treated with respect and understanding and always on top of things ??
-
November 2023 by Sarah Anne Butler
I recently moved to acadia & frequently come to the shoppers drug mart. I’m really impressed with the pharmacy, today when I was there, the pharmacist asked me do you carry a naloxone kit? It almost brought me to tears, in a good way! The pharmacist wouldn’t have asked this if he didn’t see the importance of carrying one & after loosing someone extremely important to me from overdose and also working a job in addictions I was so impressed that he went out of his way to ask that. He also put a bunch of kits out for people to just take. Good work! Not all hero’s wear capes :)
-
September 2023 by Jatin Sondhi
Went to pharmacy on Aug 28th for prescription, I was told it is not available will order and pick up tomorrow. I asked the price of medicine $55/I was told. Next Day I went to pick up I was charged $77.99, when I said I was told $55 yesterday the pharmacy just said I know. Did not explained how to take medicine and what does it will be, I had to ask. What a rip off. I will never recommend that pharmacy.
-
May 2023 by moose mangler
Asked the pharmacy to mind there business. I'll allow my doctor to make my prescription and they can fill. They harrased me 4 times after I complained I didn't want their phone calls. Teach your pharmacy staff their jobs. If they think their doctors then they can be a doctor. But there not. If your customer says ill let my doctor make my prescription. Except it and get off your high horses. Your not doctors even if you can write basic prescriptions. After going to this pharmacy for over 18 years ill go elsewhere now.
-
May 2023 by Simran Goraya
We recently went to this place for some fragrances. This lady named STAR was very kind and helpful. She was thorough and has very good personality. It was great!!
-
April 2023 by James Waurynchuk
This is my favorite Shoppers Drug Mart. It's always very clean. The staff are extremely friendly. There is lots of parking and they have a post office. They have a good selection of products and you can get PC points. I have been going here for years and will continue to do so.
-
March 2023 by Kristine Chaw
This shop does not follow scanner price accuracy code.The cashier scanned the items in original price while there was clearly the sale sticker on the shelves. But when I return the item, they scan it back with the sale price. But refuse to give me discount on the items according to the Canada’s scanner accuracy code. Their assistant manager bluntly said “No we don’t follow scanner accuracy code”Due to their scanning mistake , my items were split into two receipts and I lose my 20000 point promo.I told the assistant manager that it wasn’t fair for us and her reply was “ well there’s no body’s fault that the computer did not scan the correct price in the first place” ?They did not even try to amend the promo point I lost due to their stupid error and refused to admit its their fault too.
-
January 2023 by Lane Arias
Booked a COVID Booster for myself and my 9 year old daughter through AHS that chose this pharmacy as it had both the Moderna I needed and supposedly the Vaccine my daughter needed. Nice lady pharmacist asks out loud if they had any vaccine for my daughter and very rude male pharmacist (with dark curly hair, don’t care to know his name) blurts out “We don’t have any!”. Then I say “Why would…” he then interrupts and says in a snotty tone “Just because you booked doesn’t mean we have any”. I then decide that furthering this conversation is not going to go well in front of my 9 year old daughter, clutching her support penguin, who has been preparing herself for 3 days for this shot. Nice lady pharmacist try’s to apologize, I walk away.Check your attitude pharmacist guy!!! If you can’t speak to the public in a productive manner you’re in the wrong line of work. Never going back! Apologies to the nice staff but that BS was NOT acceptable.
-
January 2023 by Kirsten Mitchell
If I could give more stars for the post office alone I would. LINDSEY is a super hero! The line was so long and she was so sweet and efficient. She even found me a better deal on my package.Big personal thank you to Lindsey!
-
December 2022 by Kay Mickey
If I could give more stars for the post office alone I would. LINDSEY is a super hero! The line was so long and she was so sweet and efficient. She even found me a better deal on my package.Big personal thank you to Lindsey!
-
November 2022 by Jose Quiroz
I come here very often, and very often when I go to pay the cashier gives me a different price. They don't like to take responsibility for their lack of property labeling.
-
October 2022 by tanya wan lim
I was sent a gift with purchase promotion and made my way from Airdrie to Calgary only to find that noone from the cosmetics department had an idea of this promotion. I showed them the email I was sent and they still never honored the promotion. I returned twice to the store but after almost an hour in total of waiting, I left empty handed. What horrible disorganization and awful customer service.
-
October 2022 by Cress Wells
This is a good shoppers with great staff except for the pushy and frankly extremely inconsiderate PC optimum sales guy. We walked in to fill a prescription and saw a woman trying to deal with her wailing toddler and the guy would not stop trying to push it on her when she was clearly stressed in the situation. Read the room. We were then filling the prescription and talking with the pharmacist when he came up and interrupted us mid confidential conversation- absolutely ridiculous. Then as we were trying to leave he tried to corner us again. We hid between the isles trying to come up with the game plan to get out of there without getting stopped again. We wanted to shop more but could not get over how pushy and rude he was. Please do better. His presence and having someone try and push people that hard and not respect no, or boundaries, is going to lose you business. We were honestly appalled.
-
October 2022 by Bryan Apperloo
The second you walk in a very pushy salesman will follow you through the store and try to sell you their PC optimum credit card while talking very fast in an attempt to confuse you into signing up, I wouldn't shop here if you want any privacy or to be left alone while purchasing your items...
