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February 2024 by Ryan Shank
The sales part inside the store with Dexter was 10/10. Highly recommended. However the delivery guys are rude, unprofessional and do not follow instructions.For delivery the instructions were to call me with the time frame not my wife as I am the one with the freedom to leave work to meet them.They called my wife and my wife told them to call me as I’m the one meeting them. The guy replied to her saying“Well I have you on the phone so I’m telling you instead”. How is that good customer service? How is that an appropriate response.My review of Dexter is 10/10. My overall review of sleep country after the delivery driver is go to Leon’s or the Brick. Unacceptable.
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February 2024 by Alicia Davis
Came in looking for mattress protector.
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February 2024 by Shauna Snow-Capparelli
Had a good experience with a low-pressure salesman who happily steered us to lower- priced mattresses and pillows for my teenaged son, and came up with additional, unadvertised discounts. Will be going back the next time we need a new bed.
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January 2024 by Jana Kotulak
Great experience; Andres was great to deal with! We needed a new mattress for our daughter and I really appreciate that Andres was quick to ask her questions about what she wants, which one was the best, etc. She settled on the same one as mom and dad had grabbed a couple years back and we are super happy with ours. Thanks Andres and team!
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December 2023 by Michael Beresford
I had a great experience at this Sleep Country. I have to admit, I hate shopping for a new mattress, it seems like what you test in the store is never what shows up on the day of delivery. It's the right mattress, just a different feel. The staff here, Andreas mostly, understood and helped me make a exchange.
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October 2023 by Kurtis Van Wezel
Andres Isaza was great help with choosing the right mattress for me. Quick and easy yet thorough. Happy with my purchase and the service
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October 2023 by Rachel Reid
It was good. There is not enough staff at busier times. They do try their best to help everyone.
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September 2023 by Tracy Ellis
We were exhausted mattress shopping at the Brick, Leon’s and Ashley but when we got to Sleep Country it was a great experience. Dexter greeted us right when we walked in the door. He asked some great questions and helped us understand the difference between the ergo bed frames. We weren’t ready to make a decision but he placed no pressure on us. When we asked his work hours for later that week so we could return to him, he said to return whenever was best for us. It was impressive after he spent all that time with us and I would assume he is on commission. A couple days later we came back and he answered all our questions again and provided us several financing options. I was really happy with the sales process and I’m looking forward to getting our new bed!
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August 2023 by Kirsten Armstrong
We arrived on Friday to try out some mattresses. Dexter was extremely friendly and knowledgeable, welcoming us to try out as many mattresses as we wanted. He definitely veered us more towards what we wanted (a softer one, that also had cooling technology). We left that day and decided to ponder over our options, however we returned the next day fully knowing we were sold on one specific model, The Kingsdown Zenergy Alpha.Thankfully, Dexter was working again and helped us make the purchase. We also ended up adding in a few pillows and mattress protector thanks to some in-store deals.My partner and I cannot recommend this Sleep Country enough. We’re very thankful to Dexter, and look forward to sleeping soundly!
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June 2023 by Dennis Kennedy
I dealt with Andreas, he was awesome! He was very knowledgeable and I felt like there was no pressure. I am very happy with the bed I bought, and my experience, especially with Andreas.
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March 2023 by Shawn Maclean
1st class experience from walking in the Deerfoot Meadows store to buy a pillow to the delivery of our new bed a few days later. ( we did just go in for a pillow lol ) Andres treated us with respect, listening to what we needed, and set us up with a great bed. The delivery was very professional, the crew respected our home and our time. A great experience from start to finish. Thank you so much.
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March 2023 by Foreverblue
After visiting numerous furniture stores in the area trying to find a bed frame and headboard we were about to give up hope when we decided to see what sleep country had. I was surprised with how much they actually had to choose from. Dexter was great help and got us set up with in now time.All the other stores either didn’t have the slats or were looming at 4-6 months to get stock. Sleep Country was able to get us the style we wanted the same day.
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March 2023 by H H
Dwayne was an incredible salesman, very friendly, tons of knowledge and genuinely interested in me and my wife's needs for a mattress
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October 2022 by Erik Jos
Very nice costumer service from Isiah I believe his name was., if not My apology.lol! Young gentleman did good job., ? Thank you for great deal!
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July 2022 by Gillian Abacan
The salesman asked us if it was our first time in the store, we said yes and the funny thing is we also said not to give us a bad experience so i bought a bed frame and a mattress to ship to my house but when it arrived they delivered a complete different bed frame the worst thing is we were already expecting the bed that day and our old one is already gone and we had no place to sleep and we need to wait another whole week. Not so good.