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February 2024 by Sarah Konkel
Sales person was very rude.
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February 2024 by Elijah Yoageeswarn
The guy with a bald head and glasses he is older was and absolute jerk to my kids and was not polite we took our shoes off and everything dumped our drinks out and yelled at my kids for lying on the mattress I am definitely not going to buy a mattress with Him there he needs an attitude check
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January 2024 by James Waurynchuk
We are very pleased with Sleep Country and this location in particular. The staff are very knowledgeable and helpful. The store has a good selection and carries a variety of different makes of mattresses. This location is conveniently located on Macleod Trail and there is ample free parking. A special thanks to Vince who was very helpful.
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January 2024 by t 779 Calgary
The salesman was so helpful. I bought a bed ?️ and I love it. Previously I bought a Douglas bed online and it was horrible. I returned it to Douglas.
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December 2023 by frances ferchau
A pleasure dealing with Darren Howells manager of Sleep Country Chinook Centre Fantastic choice of products expert advice and help Delivery was quick prompt and efficient All staff were very friendly and knowledgeable This is my second purchase I am extremely satisfied will definitely remain a loyal customer Will most certainly highly recommend Darren & Sleep Country THANKS SO MUCH DARREN
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December 2023 by Ange S
Amazing service and shopping experience! Feeling comfortable at the store trying out the beds and pillows made my decision much easier. Sleeping much better these days in my new Bloom bed. Thank you Darren at Chinook Sleep Country!!!
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December 2023 by Greg Greg
We recently purchased some beautiful, queen, size bloom, beds, DARRAN HOWELLS Was very helpful and very knowledgeable and made the process easy and enjoyable great customer service from the Chinook location all the way to the delivery driver who delivered and set everything up and took away our old mattresses 10 out of 10
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December 2023 by alessandro stoppa
Great shop! They have helped tremendously! Best manager ever and great company ☺️?
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October 2023 by Chantelle Yssennagger
Really hard to get a deposit back .So this is an update on my review for the store ,It is October 28. I went to try to get a refund on October 21 for $740 The guy apparently messed up on my refund and apparently I have to wait for a check. They said the latest would be the following Friday. We are Saturday, October 28 and I still have no check in the mail. When I gave him the deposit, he assured me that I can come back into the head office and get it back on my card. He lied there.And he also lied about me getting a check in the mail a week later on the following Friday, I have had someone across Canada send me a drill and I got it in two days. I don't really know the excuse for keeping my money this long but I don't think that's an acceptable for a company too do. I also tried to go in there before that to get a refund a few days before The girl just kept talking me out of it, so I didn't even want to argure ??♀️ i'm glad I went back because she lied as well and said I would have three months to get my return back but I just looked on their policy and it's 30 days ?, I just want my money back. What a scam
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October 2023 by Laurence Dion
I had the pleasure of being helped by Darran at this store location. He assisted me in setting up a purchase and pickup out of a store in Ontario. It took many steps and a good chunk of his time, but he was so kind. He went above and beyond helping me with what I wanted. I'm very appreciative. It's my second time doing business with this location and I will continue to return and refer friends and family.
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June 2023 by J Newton
We had the opportunity to meet Darran Howells , the Manager of the Sleep Country Store in Chinook Centre , Calgary . Darren is a honourable and trustworthy individual. We purchased a Temper-pedic mattress and he was excellent throughout the process . It was refreshing and a pleasure to deal with Darran . Thank you
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May 2023 by Robert Jenkins
What a great experience! Darran Howells manager of Sleep Country Chinook Mall Calgary, was the most helpful, caring, and compassionate salesman I have encountered in a long time. I had been informed by my Doctors that I am very unwell with a disease that makes sleeping problematic and was told to get an adjustable bed to help me breathe so I could sleep more comfortably. ( I struggle to breathe constantly). A hospital type bed doesn’t seem to work well at all. Darran listened to my wife’s story about me patiently without interrupting and encouraged her that what I described might be helped by a Tempur-Pedic TXL. Darran knowingly new that I did not have a fortune to spend but gave my wife an fair offer that allowed her to have one also so we can stay together without having our bedroom looking like a hospital as the disease progressed.Darran’s formidable knowledge base of beds, bedding, and head supports was evident.Excited to see if the bed recommended my wife got me to the store where I could try it for myself. I felt as though I had won a reprieve on life and could now adjust my bed perfectly with the support I needed at a price I could afford.I have waited a month before writing this review to ensure the bed performed as Darran said it would. I am having the best sleep ever and my health has improved significantly.Thank you Darran, and the Sleep Country Family for a job well done.If you need a bed run don’t walk to Chinook mall and see Darran Howells. He will find you the bed of your dreams.
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January 2023 by Sarah Barradas
Just bought a house and was in the market for a new king sized mattress. We had the absolute pleasure of having Jen S. help us out at the sleep country at the Chinook mall. Jen was extremely knowledgeable about all the products and you could tell they really loved their job! We walked out as very happy customers with an amazing temper-pedic mattress that we will enjoy for many many years. Thank you Jen for a wonderful experience
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November 2022 by Alessa Amato
Amazing customer service! Darren was very helpful and accommodating in helping to pick a mattress and to coordinate a delivery
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August 2022 by wayne milbrandt
My perched just a box spring and mattress from Sleep Country and Chinook. I dealt with store manager Darren Howells. I found it was excellent service. And very happy with the mattress and delivery. The people I dealt with were very knowledgeable and friendly. I highly suggest this place if you're looking for a mattress.