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January 2025 by Mehul Desai
Visited on January 20th evening to get a pair of shoes for my daughter. The guy in specs is lazy and got upset when we asked to check if they had a particular size. He was of no help and stated the expected size was not available. I found that size myself in a different section. Was so upset with this un-professional behaviour. Lazy people don’t want to work and do their jobs. Went to kids footlocker and bought the same pair from them.
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November 2024 by david king
Very poor service system say s they have the shoes that I want and there attuned could care less that they didn't .them.
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November 2024 by Cindy Lin
My new QNIQLO T-shirt had been stolen in store.
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September 2024 by Flairs Warss
Friendly staff, went to return 2 pairs of Birkenstocks no questions asked at all, no tap required of the account as well returned directly to my account which was neat. The store is clean and no big lineups
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March 2024 by G. G.
Great place to go to get foot ware, good service and all around good crew working there.
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February 2024 by Diana Saraiva
Terrible experience!
One of the worst customer service experiences I've ever had. We bought three pairs of shoes and one of them had a different price. Before we left, we saw that they had overcharged us and we demanded the price on the label.
The attendant has been trying to match the item for over thirty minutes and no one seems interested in resolving the issue. We are tired and exhausted and have asked several times when we can take the shoes back for the price on the label.
Let's see how far they will push us to cancel the purchase.
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January 2024 by Mrinal Thakore
Steven helped me find the right pair. He was very energetic and friendly with his service.
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December 2023 by Lanie Burce
Associate is very helpful
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December 2023 by Beth Hanlon
Great staff, not pushy, super helpful, and knowledgeable. Great experience! Thanks!
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September 2023 by Francis Aragon
Alert, friendly and helpful employees. Excellent service! ? ?
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August 2023 by Katie N.
I'm so impressed with the staff here. Sylvie not only went above and beyond to help me with a warranty exchange, but she was incredibly knowledgeable about the proper care of my new Birkenstock sandals and how to treat cork. Thanks to her I won't hesitate to shop here again. Thanks Sylvie!
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August 2023 by Danny Bui
I was helped by a guy named Steven, he was very sweet to me and made me feel really comfortable in the store. Will come back just to see him again! : )
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April 2023 by SS
Good shop with great variety of shoes for any age and style. I was there one day for window-shopping. And the next day I came back to buy already. The shoes we chose were in the discount - pleasant surprise. Very comfy and light. The employee provided fast service despite the fact that there were too many visitors
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March 2023 by Brianne Hager
Don’t waste your time at this location ( go to the sunridge store instead . Three girls watched both my bf and I look at shoes for about 10 minutes before one girl begrudgingly asked us if we needed something; I’mSure she hoped we said no . She got my bf the size he needed , but she couldn’t find the match to the display shoe for me to try on . She came back with the display in her hand to tell me she didn’t have an 8 , I explained the display shoe was and 8 I would take them as they were on sale , she just exclaimed “ oh I can’t find the match to this one ,but I brought you a 10 “ I said no since I wear an 8 . And since the 8 was the only pair on sale I said no thanks . My bf purchased his pair of shoes and we left .I sent an email.
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February 2023 by J K
Amazing Team - Sylvie, Jett & Jules! Great Customer Service! They’re friendly, very helpful, have fun personalities, are understanding & awesome people! Superfabtastic ⭐️
