-
December 2023 by Preeti Purohit
They have a shipping center with not one employee able to create a new shipping order. Worst experience i’ve had with Staples so far! There were 5-6 employees but none of them knew how to create a new shipping order. It wasn’t too early - 9:15 am. When I asked where is the person who ships , they had no answer.. and they just enquired with each other if anyone knew how to create a shipping request. Seriously? I think they should close that section completely. It was a total waste of my time.
-
November 2023 by Dean Kyle
I shop there because it's convenient. The pricing is mediocre. I was a little disappointed as there were 6 or 7 people in the online order/shipping line with only one girl working it. I counted 5 employees doing nothing while her line & my wait kept increasing.
-
November 2023 by April E
Printing services messed up my in-store and online order. They printed 8x11 inch for "save the date" invites when I told them it's for invitations that can fit in small envelopes... Then was told I have to do it online if I want a smaller print, which they also messed up as it doesn't fit the envelopes I bought FROM them (A7 envelopes 5 1/4 x 7 1/4 inch). The lady at the printing services set up the online order, I was just told to upload the photo I'm trying to print 10 times and enter my payment info. I don't understand why I had to do it online and don't understand how they got it wrong the 2nd time.
-
November 2023 by Tim Law
It’s one of the nicest locations in Calgary. Friendly team with eye contact and great customer acknowledgment! Special thanks to Svitlana. She jumped to help. Explain my benefit professionally and make me feel valuable customer
-
November 2023 by Badri Bhetwal
Encountered with a worst store manager ever. I waited 20 minutes to refund a item which he refused with the reason it past 30 days return policy. I had lost the bill and did not have info about their 30 day's policy. I ask for their consideration, but the guy had no interest listening and helping one of their regular customers.I avoid going this store. Such a bad customer service!
-
November 2023 by S H
I had an amazing experience with Amardeep at the Staples store in Northwest Country Hills, Calgary. His dedication and knowledge were impressive. He was patient, friendly, and provided great recommendations, making our shopping worth it. Amardeep's commitment to exceptional service was evident throughout, and I felt valued as a customer. I highly recommend him to anyone looking for outstanding assistance in tech service. Thank you, Amardeep, for the excellent service!
-
November 2023 by Hara Hi
Quick photo, school and office supplies, has computer station, courier drop off etc. Didn't expect them to have these services but its really nice if you're doing documents which need these services.
-
September 2023 by Kelsi Ribecco
Got infant passport photos done. I was surprised their infant set up was literally a piece of white cardboard on the floor but I guess I don't know what else I expected. The photo experience was fine however make sure you call ahead to the location you plan to visit because not all Staples do infant photos. I was given the wrong info over the phone and ended up having to drive to a different location. That's the reason I only gave 3 stars.
-
September 2023 by Moazam Kawaja
Staples in NW equipped with all the gadets staples store have. You can give ur packets to be picked up by the courier services. Helpful and knowledgeable staff is an additional help.
-
September 2023 by Jocelyn Kerr
I was greeted with outstanding customer service at this Staples location. The staff were beyond friendly and knowledgeable. They helped me purchase a printer and set me up with everything I needed in such a kind and timely manner. Much appreciated!
-
September 2023 by Olivia Adams
The staples on 9th Ave is way better!I walked I and had 3 staff in the cashiers desk just stare at me..not even a hi, Can I help you find anything & then I heard them complaining about the customers they have come in. Very uncomfortable and unfriendly atmosphere.
-
June 2023 by Jason Martin
I had to get some printing done on June 20th and went to Staples. I met a young lady by the name of Taylor. Her personality is full of life and bouncing. She provided exceptional service. Followed up when things weren't working, provided solutions, and was on top of any issues. If you have a printing issue or need help on the printing side, connect with her. I would score her 10 out of 5. Excellent work.
-
May 2023 by Benjamin Freire
Wonderful staff. Everybody with a smile happy to help. I had a trouble with my inline bank account through my phone. Tommy explained me everything good, told me in 10 mins would be done, and in 5 mins it was done. Went with a problem, left the store without it, with a smile and with some aditional info about this problem.Highly recommended 10/10
-
May 2023 by Svitlana
The best store in Calgary where you can find everything for the office, create a menu for a restaurant or cafe, print or laminate documents. Positive and attentive employees, I am very satisfied with the attitude towards customers.?
-
May 2023 by Brian O'Conner
Staff are helpful and ready to help. Also a good place to have photos taken for passports, citizenship and for other purposes.
