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December 2023 by jason stew
Very friendly staff! Rachel is amazing and always smiling!I love going to this store
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December 2023 by The Little Healer
Cody gave us a very nice service. Will be back for sure.
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November 2023 by Johanni Vlogs
I purchased a dress on 21/11/23 and upon the purchase I was told that I can exchange it within 14 days. I went to the store on 25/11/23 to exchange it and manager who was on duty told me that I have to come back on next Tuesday to do that because their policy has been changed. According to her the reason was they are busy because of the Black Friday while the store was filled with barely 10 people . This is ridicules. Now I have to drive back on a week day just to exchange this. worst place to shopping. Zuzy Shier marks everything 30% off so people can't return anything. Maybe because they know that they are making cheap cloths.
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November 2023 by Stephanie Wong
Suzy has the worst exchange policy ever and wouldn’t even let me exchange a brand new blazer that was poorly made saying that I needed to exchange it 2 weeks after purchase (I was at 30 days)… I didn’t even try to wear the blazer until yesterday and realized when I put it on that it was falling apart.It’s pretty sad that Suzy clearly doesn’t stand for their quality of clothing which makes me not want to buy anything from here again.
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October 2023 by Heather H
I went to this location today to spruce up my fall wardrobe. The service was exceptional! The assistant manager on duty was pleasant, friendly, and professional! I will definitely return to this location in the future because the service was so fabulous!
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August 2023 by khushi parekh
Suzy is my favourite store. I mostly Purchase all my clothes from here. But this time i went for return the store manager Rachelle was so rude. She doesn’t even care about there customers and she argues a lot with me. Horrible customer service from her. Didn’t expect this from store manager. Very disappointed. Never going to purchase from this suzy again.
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August 2023 by Sarah Smith
The staff her are so kind and helpful. I've been to this location a handful of times. However I was in this location a few days ago and witnessed one of the staff getting yelled at by two customers. I felt bad for her cause everyone around could tell she was trying to help.
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June 2023 by Kylie Keyes
Super friendly and helpful staff!
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March 2023 by amy m
I really love this store for the prices and cute stuff offered. Giving 2 stars because I was here today and the lady with pink hair had absolutely no customer service skills. Did not say one word to me the entire time I was in there (I even helped myself to a change room, emptied the previous clothes out, and walked right in front of her!) She just stood at the till slouched over texting. 5 stars for the store itself, 0 stars for the employee unfortunately, so overall 2.
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January 2023 by Sanha ШШ
Since the new shift of management in this store, it feels more welcoming and open.Everyone feels more pleasant to interact with and the manager is extremely helpful and knowledgeable.It’s a giant improvement of attitude since the previous manager.
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December 2022 by Stephen Szyndrowski
Found what I needed but no one helping out in the store.
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December 2022 by jas E
Always nice and affordable clothes
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October 2022 by Jennifer Eva Gall
Absolutely amazing staff! Had some questions got amazing clothed and service was fabulous
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July 2022 by Maria Aviles
I love this place.... ❤️❤️❤️
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July 2022 by Ginger Bear
The staff here is horrible. I shop at this mall frequently and have never had good service at Suzy Shier. I am never acknowledged when I walk in the store. The last time I was there to try on some dresses, I stood and waited for someone to open a fitting room for me for 15 minutes (the store had 4 other people shopping). Once I was shown to a fitting room after having to ask for one, that was it… no one came around to ask how I was doing, if I needed different sizes, nothing! When I finally decided on a dress, I asked what the stores return policy was. “Exchange only within 14 days.” The cashier had an attitude with me, clearly thought she was too good to be attending to a customer that was dropping a few hundred dollars. The women that they hire in that store clearly cannot find employment elsewhere because they have horrible customer service skills. I will never shop at this store again.
