I went in to inquire about a generic watch strap for my watch. Upon showing the salesperson my watch and without time to ask my question, I was immediately told that they only deal with the Swatch brand of watches and to try The Bay. Nonexistent customer service will keep me far away from this store!
November 2020
I ordered a white leather band for a Swatch irony and paid swatch Chinook in advance for it 6 months ago. $37.95 plus taxStill no strap. Manager has a number of excuses.Still no strap.No refundgiving up now and moving on
November 2019
Nice store, friendly staff. The do have lots of options. Price is quite hight, but they are really stylish and they do offer warranty (for 24 months - more details you can find online) Good place to get watches as a gift to someone special. Good customer service and great location as there is parking at the mall.
Swatch, launched in 1983 by Nicolas G. Hayek, is a leading Swiss watch maker and one of the world's most popular brands. A Swatch is more than a timepiece: it's a 'talking piece', a state of mind and a medium for self-expression. For over three decades, Swatch has been revolutionizing watchmaking with fashionable designs, ground breaking innovations and a provocative spirit that resonates with the artist in all of us. Today Swatch continues to innovate and surprise with new models, collections and special editions. Right from the start, Swatch connected with art and artists, and Swatch watches remain a prominent canvas for artists from a broad range of disciplines.