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March 2024 by Zi Y
Grayson was fantastic really sorted out the details and took the time to explain everything. You need to bring ID for safety but it’s pretty quick
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January 2024 by jwlafferty
Incredibly insulting staff. Go here if you want to be treated like a criminal and be required to show ID through the front door glass before they'll let you in the store. In the middle of a new strip mall.For what it's worth I'm a 1%er professional who doesn't look anything like a criminal. What a joke.
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December 2023 by Barry Doerksen
Crystal and Xander were very helpful in getting 8 mobile phones set up for a small business account. Several calls to Telus customer service didn’t get me very farm but dealing directly with this store and we had it all set up with ease very quickly. Xander even came in several hours early for his shift to make it work on my schedule.
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December 2023 by D. Wilson
I had a pre-paid account & ph # and was looking to use the ph # with a wireless home phone device. It was easy to order the device online and received it a couple of days later. The difficult part came when trying to figure out how to transfer/port the ph # from the pre-paid service to the wireless home phone. After an exhaustive search online proved fruitless, I decided to pop into the Deerfoot Meadows location. I explained my dilemma to Crystal who went to work on resolving my issue. I had a prior commitment and had to leave but she continued to work on it until the desired result was achieved.Kudos, Crystal..... well done!!
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November 2023 by lily ostafychuk
Cooper was EXTREMELY helpful with my cell and tv information.He knows products, was effective, efficient and kind.He deserves a promotion.
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October 2023 by Elizabeth Jossul
I bought a new iPhone 14 and Cooper sold it to me he was very nice and helpful explaining everything I didn’t understand it was a great place!
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October 2023 by Jayden Ouellette
Cooper was absolutely amazing!! He helped my grandmother so much and made her feel so comfortable (explained things she didn’t understand) got her the best deals and was just so kind and easy to talk to! Would recommend this location, just because of him.
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September 2023 by Chloe Burrows
Went into get a new phone today ! Cooper was extremely helpful! The vibes in there were great! Definitely would recommend this location to anyone looking to deal with Telus !!
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August 2023 by Andrew MacLellan
We went in to discuss a new phone plan. The agen we worked with (Cooper) was rude and condescending. He did not come off as honest and did not tell us information that matched with our account or records. When we questioned why he got very defensive and somewhat hostile.
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July 2023 by angelina stokes
best experience i’ve had at telus before. the manager crystal helped me get a new phone and set it up today after dealing with transferring my phone number from my moms account to my own. will definitely be going back to this location just for her.
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July 2023 by grant kostner
Luci has done an awesome job on rectifying my problem after other stores have tried n failed. Very happy with the effort n performance I've recieved from Luci.
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June 2023 by Lisa Hardie
Is there a way to have 10 stars??? I went in with a problem with my phone plan. Kendra went ABOVE AND BEYOND and solved my problem quickly and then went on to help me get the most for my money combined with all the services we had with Telus. She was SERIOUSLY amazing and advocated tirelessly for us. It may not be a big deal to others, but she absolutely showed the highest level of customer service and human awesomeness. Thank you Kendra! Thank you!!!!
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June 2023 by CC Win
Outstanding service! Very knowledgeable, attentive and accommodating. Made all of our purchases, repairs & service upgrade inquiries, with ease. This store should be an example for all customer service providers. Cooper is an exceptional employee and Telus should be very proud of him & all who work at this store. Thank you for the great service!
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June 2023 by Eli king Morningstar
Associate by the name of Cooper Douglas was very helpful and had an amazing experience getting services set up thanks ?
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May 2023 by Carol Hanna
I had transferred over to telus from bell on to a corporate plan. I originally got the Samsung S23 phone. I had thought I was getting the one with 256GB storage but only got the one with 128GB storage. Small miscommunication between me and the rep at another location. After some back a forth I was sent to the Deerfoot location and Jasmine (not sure on the correct spelling sorry) was able to help me get the phone I wanted and the price I wanted. Although a rocky start, the customer services was spot on and Jasmine was extremely helpful.
