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February 2024 by Drew
Great experience with this location. Thomas and Kevin seemed very knowledgeable with the products and very helpful on helping us find the right mattress. Thanks again guys!
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February 2024 by Tarin Nelson
Very friendly, knowledgeable, and helpful staff. Kevin and Thomas were super easy going and helpful assisting my hubby and I with picking out a mattress. Highly recommend visiting this store if you need to shop for a new mattress.
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February 2024 by Kathryn Fraser
Went in to look at mattress prices, was helped by Kevin S., he was super helpful, showed me multiple options for my preferences! Found a great bed but decided to take some time to consider, Kevin was totally understanding and let me know when the sale would end. Ended up going back within the hour and buying a bed! Super helpful setting up a delivery closer to my moving date
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February 2024 by Jocelyn Atkinson
My husband and I had a great experience at this store this afternoon. Kevin was extremely helpful, with fantastic customer service. Highly recommend!
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December 2023 by Chris Hochheimer
Kevin S. Is very knowledgeable and super friendly! The brick better appreciate the great staff member that they have had for over 40 years!
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November 2023 by Meg Lam
My husband and I went in to check out a specific mattress and we were helped by Thomas. He was knowledgeable , patient and helpful. He let us know about the current sale when it ended, stock, shipping and exchange policy. Excellent customer service overall.We haven’t taken delivery of the new mattress yet so I can’t say if the delivery side of things will follow the same line excellent customer service.
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October 2023 by Vanessa Cappon
Showed up right at 10:00 AM with my fiance looking for a new firmer mattress with cooling features. Thomas greeted us quickly and promptly and was very informative on each mattress, he was so good that we even bought the first out of three mattresses we tried. He also sold us a cooling mattress protector and we each got a cooling pillow as well as we are very warm sleepers. I've gone from roasting in bed to wearing sweats and fuzzy socks in bed and added an extra blanket and I freaking love it. I cannot wait to have my first sleep in it tonight. Thank you so much Thomas you were amazing!!!
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October 2023 by Jeff Soch
Thomas was excellent to deal with, he was very friendly and knowledgeable. He helped us find a new mattress extremely quickly and we are very happy.
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September 2023 by Robert Weigel
Very disappointing ! I would suggest a different store.I dealt with Kevin when I was buying a mattress. He provided little information or help for me to make an informed decision. I asked what the difference was between mattresses and he suggested I lay on them. I was thinking more about durability and longevity of the mattress. I decided on the mattress but I wasn’t interested in the platform , he said I needed a warranty approved platform or the warranty would be void. I assumed I had to buy the platform the bed sat on since I was not offered any options.I purchased both the mattress and the platform and set up the bed. The platform is 2 inches larger than the bed. I think it looks terrible and I say it doesn’t fit. I was told that it was room for tucking in blankets. There’s no blankets to tuck in there. I was then told the platform was made for many other beds so it’s made larger to fit them all. I want my mattress to fit properly!I called about returning it and was told since I took it out of the box, I couldn’t return it. How would I have known it doesn’t fit properly?I didn’t know about the policy since I was not informed in any way and there wasn’t anything on the invoice and I don’t believe anything was posted in the store.Kevin the sales man did apologize for that and directed me to the website.The store manager Thomas did contact me and basically said the same thing.The conversation with Thomas was very frustrating and quite degrading. He was in control of the conversation and when I spoke he would interrupt me and talk over me. I was not allowed to finish voicing my concerns and he treated me as if I didn’t matter. I have never been treated so poorly and with such disrespect.
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September 2023 by Joel Warbeck
Kevin was great! Super honest and knew the answer to everything I needed to ask, helped me get a great mattress at a great price in like under 30 minutes!
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August 2023 by Chantal Ma
Very honest team works at this store. Super friendly, and it was amazing being serviced by them. Thanks you
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July 2023 by Blake Beauchamp
Absolutely awesome. The manager is very knowledgeable and not pushy for a sale. The experience was refreshing. and
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July 2023 by BELINDA DAVIDSON
Kevin was fantastic! He listened to our needs and immediatly found some great solutions that checked all of our boxes. He made everything easy. Thanks Kevin!
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June 2023 by Joseph McMillin
So I came in to get a mattress and Thomas was so helpful and knowledgeable that it made my whole experience so smooth and comfortable. Him and the older gentleman run a great store, would happily recommend others to come here for their mattress needs.
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June 2023 by Andrew Roe
My fiance and I popped in the look at some mattresses on the 17th of May. Figured it wouldn't hurt to look around. We were met by a salesperson, showed us a few mattresses. All far, far above our price range. We asked about a cheaper one, and if the info was available online as well and we were told that it was rude to ask such a question. As if price comparing and shopping around isn't allowed. Honestly one of if not the worst service experience I've had. I'm not sure if it was because of our appearance, but it was not a very welcoming environment. Will definitely not be returning.
