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October 2025 by prab5333
Purchased leather 3 seat recliner sofa..they 3 replaced 3 times without any quality check and once you buy the product with them your money is gone they will not refund . Very poor quality and service while selling they will be nice after that they show their attitude..it's like do whatever you will not get your money back even after 3 times replacement they are not able to deliver proper product learned the lesson hard way . I think The brick buys these manufacturing reject products and make th
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November 2024 by Jureinalyn Berganio
Delivery guys are nice and quick.
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November 2024 by Marilynn Zaychuk
I was very pleased with the service I received today from the kind fellow I talked to yesterday to the prompt delivery by two very kind and helpful young men They definitely deserve a pat on the back and a raise. Thanks Brick
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November 2024 by Simon Raby
Loved the fact that I could track online how many customers ahead of me. It is much more efficient than giving a 4 hour window. All products arrived and were delivered into the right rooms.
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October 2024 by Bo Franssen
Was great salesman was good delivery guys were a fantastic
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October 2024 by Matt Freckleton
Quick and easy
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October 2024 by Karen Murray
I bought a sectional. But unfortunately, it did not fit in our elevator .I watched the delivery guys drop it many times before they got into the building.ripe the plastic on the door. As it did not fit, I sent it back. We went back as the salesperson was nice, so he would lose a sale. The second visit was not as nice. We picked a coutch and a love seat. We lost the sale price we paid. As our items were different. The delivery guys did the same and dropped the furniture.cought it on the door .the coutch has damage on it we called right a way. It took weeks of calling. Finally , they came and looked. Said nothing they can do its been rubbed, so it will go into a hole.
The love seat the arm rest has been damaged to .mentioned that, too.
They offered 100 for the coutch to keep as is the arm rest nothing .my husband said fine we will use the insurance we paid for ."Sorry, you can't use that. that was 2 weeks ago, and we will get back to you.not a thing. We paid for funiture un damaged .new, and we get this and are treated like an inconvenience.
Sure, we will take your money and suggest insurance.but you can't use it. Well, I am dissatisfied with your service. Your customer service. Your product and your delivery people..
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October 2024 by Jerrold Jacobe
David Amos has given us a great experience at the brick. He was very helpful and informative highly recommend looking for him when you visit this the Brick.
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October 2024 by Ryan Kendall
David was a great help finding the right couch and helped get everything done right
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October 2024 by Andrew Walker
All good
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October 2024 by Babylyn Ocampo
Anmol did a great job of helping us!
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October 2024 by Jill Bloor
Kanda was so patient travelling all over the store while I sought for the best couch & chair
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October 2024 by Martin B
This is a great location. Harneet was amazing in ensuring I got the mattress and bed frame that was best for my comfort and my budget. She was also very honest and didn’t try to push the most expensive items like other stores tend to do. I highly recommend
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October 2024 by Sky steinhoff
David Amos was very helpful and friendly! Made our experience shopping at the brick AMAZING! We will definitely be back.
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October 2024 by Chris Franco
Kanda was very helpful finding us a new mattress and pillows, very good customer service
