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February 2026 by Hanif Rayani
Usually really great, some of the staff dont know where things are in there own store which is a bit frustrating!
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January 2026 by B R
DO NOT DO their free water sample. Here is how it works. You send in a water sample. Guy then calls and says the test didn’t work out right (translation: your water is fine) and asks to come to your house for an “informative 45 minute presentation”. Yeah…basically something akin to a timeshare sales pitch. What a racket!
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January 2026 by Jeff Wilkins
I've shopped at this location often for more than a decade. This review is specifically for Rob who helped us out in plumbing. I told him I didn't know a thing about Pex and he helped me to understand what I needed. He shared his thoughts on the various options and led me to an answer without any judgement of my lack if knowledge. Rob is in a wheelchair, but that didn't stop him from being one of the most helpful employees I've ever dealt with. He has a great sense of humor also, he had us (serving multiple customers at the same time) rolling in the isles.
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January 2026 by Mehran Imamverdi
As a handyman, the Tuscany branch is my one-stop place. Professional paint preparation, precise sheet cutting, flooring advice, going the extra mile to find solutions, and welcoming customer service. Some of the names that I remember and would like to acknowledge are Julia, Ali, Lynn, Parand, Kelly, Nooshin, Esther, Mustafa, Suraya, and Jake.
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January 2026 by Jose T
Very friendly staff... specially front desk and cashiers....
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January 2026 by Harin Keth
Went to Tuscany home Depot yesterday for buy some parts for my leaky faucet. Kim was fantastic in the bathroom and plumbing section at Home Depot. He was knowledgeable, patient, and took the time to make sure I found exactly what I needed. His advice saved me time and money and made the whole project much easier. Excellent customer service—thank you, Kim!
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December 2025 by Bradley Michaelian (Brad)
Plenty of knowledgeable employees to take care of all your needs, they weren't over bearing or annoying like other stores.
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December 2025 by paulo deoliveira
Went to get some drywall and within a day the price had gone up for a dollar...
Rona still have a promotion .. left amd got the product from rona at a cheaper price.
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December 2025 by gordon melville
We would like to recognize Justin who assisted us in plumbing. He is a definite asset to the company. He was not only helpful but saved us money. He went above and beyond.
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December 2025 by William Chapman
Inventory for plumbing is very poor. Terrible for Tuscany patrons.
Beacon is much better.
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December 2025 by Philippe-Rene Armand
Well what can I say, it's HD! They're the biggest (if not the only) game in town. They have competitive prices. I hope they don't start bumping their prices higher now that the other big guy is gone !?!
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November 2025 by Anna Kr
Well equipped, staff is lovely. Always great deals around Black Friday.
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November 2025 by Kevin Byrne
Normally have what I want if Rona+ doesn't (and vice versa).
Easy to find what I want searching the item on their website and following aisle/section guidance.
Mostly, in stock numbers are accurate. Easy to return items (just in case purchases) as long as receipt held.
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November 2025 by Courtney Louise
Horrible organization. Zero staff willing to help. Store is a mess. Will just be driving the extra time to go to beacon hill from now on.
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November 2025 by Clayton Lachance
Use Home Depot all the time and good overall but need to take off some stars as ordering can be a hassle.
Previous order for pickup I waited in a busy Customer service return line for 35 minutes to pickup because they didn't have a separate pickup line (I asked).
Recently an order for delivery was continually cancelled multiple times for 'product inventory' reasons. No calls from them. Eventually called (chat/text are useless bots) and was advised it was because of the CC and delivery address creating a flag. They match but apparently their system didn't like it for whatever reason. Basic answer was 'it's the systems fault' but you will get it this time 1 week later than needed. It's an online only item so delivery was the only option.
In general, decent prices but opt to buy in the store when you can as it may not come otherwise.
