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February 2024 by dixie link
Great shopping experience with The Mattress & Sleep Company. I needed to order an adjustable bed sight unseen over the phone. I needed one in stock with quick delivery. Christine guided me smoothly and efficiently. She is friendly, very knowledgeable about product and went out of her way to help. I ended up ordering the Sophia adjustable bed with Copenhagen mattress. Both are absolutely perfect. Delivery was prompt, friendly, professional and had it set up in no time. Thanks to Christine and all the staff for all they did. They are amazing.
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January 2024 by Juli McManus
I was looking to upgrade my king mattress and through a friend was given the information for this company. The staff are very attentive, helpful and knowledgeable about their mattresses. It's not easy picking out the perfect mattress, and after 3 visits I committed! I haven't received the bed (coming late January -eagerly waiting).
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January 2024 by Koorosh Motamedi
Poor Customer Service ! Worst experience everTwo experiences - Both Terrible !!!I went to the store, looking for a low loft pillow, Christo recommended some pillows and I bought a medium pillow- which was a waste of money ! later when I called the store, based on my explanation her colleague (Christine) mentioned that they have tons of other pillow options, which would have been better and suited me more, but "Christo" never mentioned them! wasted $186 in that store !!on another occasion, I called the store, this time to buy a mattress... (Christine) told me that she is with a customer and that she will call me back tomorrow morning ! She never did....When I called again, (phone answered by Christine)she answered the call hastily and couldn't rush it more to end the call - and in response to my questions about mattress and box spring, she mentioned that I am being Argumentative! She then rudely left the call and put some one else on the phone to talk to me !!!Never saw some thing like that before !
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November 2023 by Dayna Frederick
Absolutely the best sleep on my new hard bed mattress. It is solid and beyond firm. No movement, sinking into soft holes or bouncing at all. Thank you Mattress and Sleep Company.
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November 2023 by Jenn M
Got our Berkeley Ergonomic Mattress about 5 years ago from Mattress & Sleep Co and it is still as comfy and supportive as ever! They were so helpful and informative without any pressure when we came looking. The mattress has made it through two pregnancies and into the toddler stage without giving up. Definitely worth the money for the natural, comfy, and healthy bed.
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November 2023 by Adeola A
I went in clueless as to the best Mattress and Adjustable Base that would suit me. I met Christo who was more than helpful to show me and explain different options available and he did not put any pressure whatsoever on me to buy. It is so amazing to see exceptionally amazing customer service at a Mattress shop in Calgary at last! I'm very excited and looking forward to sleeping on my choice Mattress as soon as it is delivered!Thank you Christo for your amazing service, thank you for your help!Adeola.
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October 2023 by Nikayla King
I recently purchase the Gummi Pillow and I couldn't be happier. I've tried so many pillows over the past few months. By process of elimination I new that Talalay was 'it', but finding a low profile pillow seemed impossible until I found one with adjustable fill. If you're dealing with ear pressure problems as I am, Talalay is the best choice by far. The pillow is pricey, but there's no comparison and it is worth it.
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September 2023 by Melanie Dawn
We’ve ordered our new Harrison Spinks mattress, thanks in large part to the quick email response of initial inquiries, the details and professional response from Christine, and the time and kind efforts she took in store to ensure we were choosing the perfect product for our various needs in a mattress. We’re excited about receiving and enjoying this mattress. Thank you, Christine.
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July 2023 by Judi Clowes
Oh my goodness!!! We are incredibly happy with our mattresses bought through Christo at The Mattress & Sleep Company! My low back pain is almost non-existent now...and I was really struggling with it. Almost immediately, I noticed a difference!! I could not believe it!!! Our son and my husband and I both bought mattresses and we are so happy! I simply can not say enough about the service, quality and overall satisfaction that we have, and are experiencing!!
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June 2023 by Jeanette Violini
Christo educated us thoroughly on mattress types and gave us great advice on which mattress he thought would suit our needs the most. We also were shown the materials the mattress is made out of and the care taken to ensure the proper products were used.Definitely recommend this store.
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June 2023 by Joyce Rochel
I bought a SIMBA mattress and got a firm one delivered by mistake. Scott who looked after me, when I called him and told him that I had ordered a soft mattress, was so very good and looked after everything and in a week the delivery guys were here to replace the firm mattress with the soft mattress ??❣️ Thanks so much Scott for looking after me ??. I’m sleeping so well and I can’t thank you enough ?❣️
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June 2023 by Maria Gaarde
l needed a new mattress, checked out various other places and decided on TMSC. I was not disappointed as I found the perfect mattress. Christo was extremely helpful and introduced me to an adjustable base that I had never thought about but made total sense to help relieve my back pain. I am happy with my purchase and highly recommend them for all your bed needs.
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June 2023 by Dan Vechiu
We were shopping for the best firm mattress for out teenager son and we've found it...well built, with quality materials that are made to last and at a decent price. Very pleased with our purchase.
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May 2023 by Kenneth Knox
I went into The Mattress & Sleep Company with a problem about our Queen Ergomotion Contour electrical adjustable bed base. I told my story as to what had gone on and what I had checked. The owner whom I was dealing with had a solution and the part I needed. I took the part home, changed it out with the old one and success "It Worked!"I am grateful to The Mattress & Sleep Company for their help as the whole point for having an adjustable base is for health reasons.Thanks again to Christo
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March 2023 by Darren Wright
A nice, simple, stress-free experience purchasing a mattress. Thanks again!
