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January 2024 by Rome Catolico
Great place to order especially very convenient on the way to suncor food
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July 2023 by Barry Evans
Poor quality tea and
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May 2023 by G Gusta
I had a cancelled order thru the App on March 18 in this location at Bow Valley college/square, yet Tim Horton in this location refuses to return my $63 for 3 of coffee jugs ($19.99 each jug) . I called the store multiple times and left a voice message within the first couple of minutes to ask them to cancel or transfer my order to another location that was closer to me and more convenient to park and pickup. No one picked up the phone or replied to my message. I went ahead and re-order my request at the other location. Later that evening, I followed the instruction about “cancelled order” on the App again and again and still no reply was received. I kept on calling the store and follow the App procedure and “chat”, no luck. I decided to go to the store to talk to the manager, they kept saying she was not there. I finally got the manager’s phone number and tried to call her, she refuses to pick up. So I left with no choice but to initiate a complain through my Credit Card bank and I am going to also write my complain to BBB. Watch out when you want to pre-order via the mobile app, there is no way to cancel an order even within the first few minutes of your order. No mistake can be done on the preorder via app. This location especially may take you for granted and leave you on the loop forever on any cancellation request.
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March 2023 by payal sharma
Best Tims in the city! Thanks to all the staff for your kindness and for the Smile that you draw on my cup all the times , that Smile always made my day :)
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December 2022 by Carter DeVries
Go here for coffee all the time. Yesterday there was a piece of gravel in my bagel… not very happy with that.
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December 2022 by Phil McLaughlin
I find that Tim Hortons really good to go to people were good customers were great really good
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December 2022 by sydney pitt (Sydney pitt)
The best tim hortons in the city. I come here every morning and the employes are all so kind which is so hard when working in a fast paced fast food environment. Thank you all for always making my morning
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November 2022 by Gail&Phil McLaughlin
I find that Tim Hortons really good to go to people were good customers were great really good service
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October 2022 by Rosemarie Ferrer
My previous visits to this branch were awesome because of the friendly staff.However, today, Oct 26, 1150am, not sooo good. The lady cashier was very rude. When I arrived at the coffee shop, I was just on the side looking on what to order. But the lady cashier kept on calling me rudely. She even saw me put on my eyeglasses coz i cant see the menu clearly. After i decided what to buy, i stepped in to the cashier to order and she said with a sarcastic tone, “only this!”I just ignored her for the remark.After i paid, when i turned around I heard her talking about me with a lady colleague complaining like, “she stood there and looking and she only ordered… ”So, I went back to talk to her and told her not to do what she has done especially talking about any customer rudely.I hope she will get a good training especially she is in the frontline and speak nicely!
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August 2022 by My Lord
The staff here are superb! I was rushing to catch my bus and was taking a gamble popping in, they we so fast probably about 2 minutes. The place is clean and and feels safer than a lot of downtown.
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August 2022 by Riesen Pimmel
As in almost every tim hortons I've been, the staff didn't even get my order right.After biting my sausages farmers wrap i felt a weird crunch and so i started to inspect what i was eating... Tell me what u want but that egg looks (and tastes) rotten afAll green/grayish...Hell nah☠️
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August 2022 by RAJ PARIKH
Ordered bagel with butter and chesse, after 1st bite I figured no butter, it was completely dry, could not even eat 2nd bite, on my previous order they gave me burned bagel, was not even fresh, too bad,
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August 2022 by Michelle Wadsworth
Like really......you already shrunk the chili soup cup and now you only get a half a bun? Come on, quit being so cheap!!!!
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August 2022 by Dario Becher
Good service, affordable prices, and good options for a quick lunch
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April 2022 by Lord Griff
Opens really early and stays open for quite a bit. It's good for the early risers who work downtown or are just transitioning through downtown to go to work. You can stop by and get a coffee as parking is free before 9am on week days or just mid-way between buses and/or trains, while heading to your destination. Average wait times is about 5 mins when they are extremely busy.
