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October 2024 by Hazel Tiratira
Very dependable…you can rely that the washed clothes can be picked up at the day you expect it to be done….and it is really clean??.if you have any questions or concern they can easily be reached out and will get back to you quickly. Great Job?
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September 2024 by bolanle ade-okesola
Lovely customer service
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August 2024 by Tyra Macdonald
They couldn’t clean my item due to a rip but failed to inform me. I waited over 2 weeks for a call or notice for it to be done, only to show up and they finally told me in person that they couldn’t clean it. Waste of time, other family member have used this company for other things and no complaints just negative experience from me.
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July 2024 by hannah jackson
Very efficient and did a great job! I dropped off on Saturday and was waited Wednesday but it was ready for me as early as Tuesday morning ? We will definitely be returning.
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June 2024 by Gail Mcleod
I am so pleased to have u as my drycleaner u had my dry cleaning for two years and tracked me down ! Such integrity! Thank you so much ! Forgot all about it! Like having a new coat ? now!!!!
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March 2024 by Samantha C
Dry cleaned my wedding dress here! I appreciated their prompt response and professional service when I called over the weekend and during the weekday to inquire about quotes to dry clean my wedding gown. Of all the dry cleaners I called, they were by far the most responsive, so I went with them. They also were transparent on how costs were calculated including the base price and any additional costs for features such as beading, lace or long trains.
After bringing my dress in with to obtain the final quote and timeline, I was pleasantly surprised that the dress was done earlier than the anticipated time. Some other cleaners quoted 1 month, and here they quoted a couple weeks as they have a specialist come in to help with the wedding dresses. The dress was done dry cleaning within a week was incredible!
When I picked up the dress, it was beautifully displayed with a built in bust to hold its shape and covered in a clear bag. The train was clean and the dress beautifully white.
Thank you so much to the team at Copperfield! I would highly recommend them for excellent service to others looking to have their wedding dress dry cleaned.
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March 2024 by Troy Chapman
We've had several experiences with Towers Cleaners and have been very happy with the quality and service ?
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February 2024 by Christopher Conlin
I don't typically review companies or anything but THIS IS THE WORST EXPERIENCE I HAVE EVER HAD!!!I took my laundry in (two bags: duvet, bedding, clothes) and within 7 days, got everything back. HOWEVER, two things. One, not all my clothes were 'folded' and i don't get my sheets and mattress cover back. I call the store and let them know and the lady says oh well. She'll call the head office and manager and see what he says. We will call you back. Did I get a call back? NOPE! 6 separate times I called wondering what's going to happen! Did they find my sheets which clearly they lost? Am I getting any kind of financial compensation? Nothing. The same woman (I'm being nice here) said she would call me back after talking to someone and never did. After 2 MONTHS, still nothing. This is a beepin joke! How do you not call someone back??I sent them an email and no one bothered to call me back or reach out to me! This was the absolute biggest waste of money!! These people are a total joke!! Since no one has the guts to call me back, I had no choice but to go down this road! I'll never use these people again. I'd give 0 stars if i could but google won't let us!!!!
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February 2024 by Rob Kirsch
The service, smiles, they actually know you....best place to take all your cleaning needs!!
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December 2023 by shanda rockwood
Ladies working here was great! They cleaned efficiently, had good communication, and were able to clean things better than anticipated!
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November 2023 by Vladimir Batinic
I’m giving three stars because the front counter service is great, no complaints there. When it comes to actual dry cleaning, for the most part the service is good but when they mess something up they really mess it up. Expensive Hawaiian shirts bleached, pockets, rather than rips sewn up, linen shirts bleached, patches put on crooked time and again. I have emailed them several times. No response. I sent them a letter by mail. No response. Just watch, I will get a comment from the company here but it will just be a promise to do better.
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October 2023 by B. Shelever
Love Tower Cleaners! I've been taking my dry cleaning here for years. Never had an issue.
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October 2023 by Sheena Mills
Very fast and very well done!!
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October 2023 by Calgary Born 1976
I originally wasn’t happy with the cost per shirt, but I’m finding that they’re competitive and the gal Kim that’s there every morning and greets me by name every time, seems like such a sweet gal. I hope this location reopens soon (COVID) as it’s more convenient, but Tower gives great service. Thanks for that
*** UPDATE*** Unbelievable!! After months of being closed due to a virus, the gal at the Copperfield location didn’t even ask my name and had my order ready! That’s ABSOLUTELY WONDERFUL service. She’s the best _- Kim is great
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October 2023 by Ajay Balhara
Good Service . Will
Visit again
