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September 2023 by Shaadido Swaidan
I walked in, guy at the desk saw I had a Nintendo switch, told him the problem and within minutes it was fixed. These guys are straight to the point and know how to fix it. Thank you again!!
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September 2023 by Stephen Lee
Staff with great attitude. He went above and beyond my expectations. I had software issues, and he resoved it without charging me even though I offered to pay. I went to a different place yesterday, and the problem persisted.
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August 2023 by Arvin Louise Agtarap
First things first: They successfully fixed my phone pretty damn well. Even have my fingerprint reader working, and I hear that's pretty tough to manage after a screen replacement on a P6Pro. So if we're pass/failing this-- they did the job I asked for. So I'm a happy customer in that regard.Two criticisms, though; first, it took much longer than I was told it would take to get my screen, and got no update calls to let me know what the status of the repair was. I don't mind waiting three weeks or more for the part, but I'd at least like a "hey, just FYI, part order isn't in yet ..." Type of call. And even beyond that, I was quoted $340 for the repair and when I went to pick up the phone was charged $399. I didn't question it at the time 'coz I was just happy to get the phone back after a while waiting for the parts for the long bit... And I honestly don't care since the repair was already done (what am I gonna do? Get them to unrepair it for the $60 difference? Lol) but I would have again loved a phone call to be told "hey, we swapped part suppliers, this is the new cost for the repair"Am I happy with my repair? Yes.Am I happy with the communication? Not really.
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August 2023 by Inderjot Aujla
New manager is awesome. Fixed the issue in a timely manner, and as an added treat, had my phone charged to 100% when I went to go pick it up.Thanks for the great service
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August 2023 by мαяzια
We went in with an iphone that had water in the inside of it. He was able to fix it within 30 minutes at no charge, which was the best outcome for us as the iphone was quite old and had previous damage done to it. Overall, very nice staff and very good service!!
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July 2023 by Geoffrey Gagne
Alex at ubreakifix took a phone that I had previously had a glass replacement done at mobileklinik and fixed a front camera sensor problem that mobileklinik said needed a Google repair. Super helpful and friendly, don't waste your time at mobileklinik when real quality repairs can be done here!
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June 2023 by Max Lanthier
Had a Huawei P10 battery replacement done same day. Additionally, I had a refurbished Samsung S20 get a battery replacement. They caught a few quirks with the S20 and I appreciated them explaining what the issues where.Would definitely come back!
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June 2023 by Dan Kamke
Went over thinking I needed a new charging port for my Samsung. He took it into the back minutes and came back saying it was only dirty. Didn't charge me anything. Most places would have replaced it and charged me. I'm blown away by the professionalism. This is going to be my new go to place for my repairs
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June 2023 by Mh Buddy
Unbelievable! Can’t believe Alex was able to repair my screen on my phone! Great customer service and reasonable prices! Highly recommended.
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June 2023 by Amy DS
Very professional, fixed our xbox within 48hrs with a guarantee if there were issues. Less expensive than sending it to Microsoft. Will definitely be back if another console breaks.
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May 2023 by Porsche GTS
Great experience. Very easy to book an appointment via their website. Dropped phone off at 1000, explained the issue and was told about a 2-3 hour fix. Got a text at about 1130 and phone with new screen was good to go.Fast and efficient.Thanks!
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May 2023 by Mike Fraser
Couldn't have been easier. Alex was incredibly efficient and helpful, fixing my phone in a little over half an hour with no hassles, completely pain-free. Don't hesitate to come here for your phone repairs.
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May 2023 by Rebecca Fuhr
The location in the SW of Calgary was a terrible experience. The guy barely looked at my phone, even after I told him Google said to take it there and it should be fixed under warranty. Went to the Country Hills location and they said no problem we see this issue a lot and fixed it in just over an hour.
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April 2023 by Diana Tran
I had dropped my Pixel 5 in water which damaged the charging port and eventually left me with a dead phone in which I couldn't charge to turn on again. Neither my google photos account nor Microsoft cloud had backed up my pictures since April 2022 which would've left me with a year worth of lost photos that were precious to me. I was able to avoid bringing my phone to a data recovery specialist which would've cost hundreds as Joel was able to get my phone on again to backup the photos. I am so thankful! Thank you UBreakIFix!!!
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April 2023 by Bear
Amazing customer service. Brought in my phone as it died recently. They were unable to fix, but he spent 5-10min diagnosing my phone and explaining my options. Also cleaned out my charging port for me.He wasn’t able to fully diagnose the problem, but he was very friendly and helped me out a lot.
