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January 2026 by S H
While they didn't have what we were looking for the staff went above and beyond by helping us find other stores in Calgary that might have the product in stock! That kind of customer service is extremely rare these days, thank you!
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December 2025 by Bogdan Motoc
you are likely toget what you were looking for :)
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December 2025 by Robert Svein Sjoen
Was great there. Had all my usuals and it's very nice in there
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December 2025 by Robert Swayze
Love this place
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November 2025 by R. Curtis Marcotte
Great staff and has what I need when need it, the great staff is key!
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August 2025 by Shassy B
Its a little expensive if you can affors it, I always go here the staff are really friendly know what customer service is about. They treat you very well, the store is always kept stocked, I can't complain. The service is always friendly and polite, they greet you at the door when you come in. That's what I like, that's proper.
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July 2025 by Patrick Saunders
The staff here are great, and they always treat my dog exceptionally well. You can tell they’re good folks.
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July 2025 by Robert Foord
I was given some great ideas from the ladies at Urban Cellars for a party I was having. I'm a regular now thanks, ladies
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June 2025 by Henry Snyder
I love this store
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April 2025 by Michelle Woerle
Great selection and very well kept and clean. Above all the staff here are helpful and very friendly! Would highly recommend because the staff is so awesome.
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January 2025 by Amara ABDELMALEK
Great staff of Canadian girls. Respectful and kind reception. Reasonable prices and high-end service. I advise everyone to make this shop their first destination for buying their alcoholic drinks. Stop using the other expensive shops like the damn Olympia Liqour in the downtown.
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December 2024 by Philip Dobbs
Very friendly staff, JR and Jen are very knowledgeable.
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December 2024 by Inga Smith
Good service and selection
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October 2024 by David Simmonds
The very worst customer service I have received. I bought a bottle of corked wine back.(twice) Dealt with Jim and JR who agreed the wine was corked/off both were pleasant but told me I would need to contact the owner Jennifer Bird as they could not do anything . I had the visa bill proving purchase but not the receipt. The owner would not talk to me but told her staff not to offer me a credit note without a receipt. So for the sake of $22 Urban cellars and specifically Jennifer have lost our business. I would add, this has been pretty much our sole liquor store since moving to Calgary 3 years ago and would have continued to be as its local and the staff are friendly and knowledgeable. It feels greedy to admit your wine is corked but refuse to replace it, very poor indeed.
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September 2024 by Toni Hayes
Like family. Friendly and knowledgeable of what they have. They are an shoulder..ear for anyone. I have,grown close to all,employees. ????