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February 2024 by Jamie Vandervaate
Amazing store Timmy is a master at creating beautiful life long pieces, he is the only jewlery expert I will use
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February 2024 by DEC
Nice jewelry store! Just here to fix something in private room though
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August 2023 by Eric McCann
VVS Jewellers did an amazing job building a custom engagement ring for me. Well built, quick turnaround time, best price, and it looks fantastic.Shout out to Timmy for his high quality goldsmith work and attention to detail!
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June 2023 by Janet Smith
Eeek! I have had some jewelry (rings) resized here in the past and I was disappointed to read the reviews on how gemstones were switched. I certainly hope that mine weren't, though I suppose I will never know as I didn't pay attention trusting that the work would be honest. I definitely know that I will not return after reading the reviews. Terrible - there are so many people out to get others in this world of ours.
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June 2023 by Amy Robinson
Timmy Vo is an exceptional Master Goldsmith with a heart of gold. He does fine detailed work and he can do it quickly as he effortlessly goes immediately to work. Timmy truly cares about people and is polite, friendly, and easy going. He is very serious about his work and delivers super excellent customer service. Timmy is unquestionably a true professional with many years of experience, and is very trustworthy and talented as well.
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June 2023 by Linda Cable
I took a very expensive ring in to have made into a dinner ring as well as a dinner ring with sapphires and diamonds I wanted to add to it. What he described he was going to do and what he did were really disappointing. I clearly didn't listen carefully and the ring turned out different than I imagined! I he kept some diamonds and sapphires from my dinner ring and said he would try and find them.Since I posted this review I got a call from Kathy and she said the missing stones were there and they had called me twice to let me know this! I didn't receive any calls or messages so I don't know what happened! I had told Jimmie that he did a good job on the ring when I was there the last time but it wasn't what I thought it would be! Kathy informed me that I am the only customer that wasn't happy with his work! It's been a lack of communication it seems and I guess I jumped to the wrong conclusion regarding the missing stones!!It's difficult to run a successful business and I don't want to discourage customers from going there so I apologize for the negative comments. I will go in and pick up the missing stones and I appreciate the fact that she called to discuss the issue with me. He did offer to draw a picture of the ring before he did the work and I told him to go ahead with it, so that was my fault. It's a beautiful ring just not my style unfortunately!
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May 2023 by Chelsea Taylor
If I could give this place 0 stars, I would. This place steals your diamonds and gold and replaces them with cheap and fake ones. My aunt brought an heirloom ring to them to resize. The band of this ring was made out of white gold. They removed the band, took the gold, and replaced the band with cheap metal. This place steals so please, please, do not shop here or bring your jewelry in to fix.
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May 2023 by Liam Holman
WE ARE SUING! THESE PEOPLE ARE THEIVES! $1600 WORTH OF GOLD GONE!!!They sized my great grandmothers ring and STOLE the GOLD and VALUABLE parts to then replace it with metal. THE WHITE GOLD BAND WAS REMOVED AND REPLACED WITH CHEAP METAL. This place is an absolute nightmare! We have the papers and certification of the ring and at least $1600 worth of gold is gone. We only found out it was stolen because we had recently went somewhere else due to their horrible service, we were told the ring is fake, and they told us they cant fix it because the ring is not gold, all we have now is a cheap metal ring and a butchered welding job to hide the theft! This is not the only thing we have dicovered they have done to us!!! The list goes on and on!!!!!!DO NOT SHOP HERE PLEASE!This store is a SCAM!
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April 2023 by Grace Tran
My mom has been know this place for years. I just got chance to have my wedding rings repaired and the Goldsmith made amazing job with rhodium. This is the place to trust for your jewellery service, so happy with the service here!!! I will definitely come back!!
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March 2023 by Tanner Oneill
Timmy was so thoughtful and considerate from start to finish. He asked what my (and my fiancé now!) vision was and over exceeded our expectations. Thank you for the time, effort and thought that went into personalizing this ring Timmy. We will use you for all diamonds moving forward.
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March 2023 by Rori Hunter
Staff is incredibly friendly and welcoming! Great place and lots of options! My new favourite jewelry store!
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March 2023 by Aaron J. Young
My family has been purchasing watches, rings, pendents and many other precious gems and custom work for about the last 15 years. They adapt their fashion sense to the times very will and bring in unique brands and also do beautiful custom creations. Check them out here or at their new store in Willow Park. Thank you T & K and all your wonderful staff. It is always a pleasure walking into your stores to browse
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March 2023 by Travis Desrochers
Amazing service I brought them a broken necklace and they identified the repairs needed in seconds. I left it with them on Wednesday at closing time and got it back first thing Friday morning! Highly recommend
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January 2023 by Sally Le
The service here is really authentic. I appreciated that the owners and the workers knowledgable. they answered all of my questions and told me how much my repair was, on the spot. Reasonably priced and got it back within a couple days!
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January 2023 by Sheilah D
Took in my mother's vintage Omega watch to be serviced, the bracelet repaired and a link removed. $152+ later I was told that the services it and I should wind it every day at the same time (ridiculous since it is self winding) and that they removed the broken link and reattached the bracelet-which took care of the broken bit and they would keep the link they removed for me at the shop. A few days later … the watch was not keeping time. Went to VVS’s sister shop in Southland crossing who told us no service was done on the watch at VVS and I’d need to pay them more money to assess. They couldn’t even bother to put the back on securely! Went back to VVS… the Asian woman was very good at playing stupid and acting like she knew nothing and denied telling me what she told me. The repair they made to the bracelet was a poor excuse… the bar that was “handmade” doesn’t even look the same and they scratched and bent the connection to the watch face. On the surface they seem nice and accommodating…. BEWARE. She didn’t even confer with her colleague (the one who ‘repaired’ my watch in English! Hiding something??? Shady shady shady.
