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August 2025 by Andrew Bouchard
If you need an excuse to not use Wireless Wave when signing up for a cellphone plan, please read the review I left on their south centre location. Genuinely the absolute worst customer service I have ever received. It's a horribly mismanaged company that does not care about customer relations whatsoever. Do not EVER use visit any Wireless Wave stores.
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July 2025 by parisa 200455
Such a great team, Krunal is the best always helpfull
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May 2025 by michelle kelman
Such a great team! Akash was so helpful and friendly.
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April 2025 by Vahid Ghadiri
Krunal is the best!!
Very helpful
Very knowledgeable
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January 2025 by Luwam Kiflay
I would give a negative star if I can, i had incredibly disappointing experience with the customer service. The staff member I dealt with was impolite, rude and dismissive. Lack of professionalism. I hope the management addresses these issues to improve the customer experience for others. Until then, I strongly don't recommend this location
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December 2024 by Mahir Kanad
We paying for the things and we didn’t get a chance to use their benefits.. i purchased the screen protector for my phone before 2/3 months.. and it has a warranty to replace that glass if it’s broken for any reason within the year of purchase… i paid 47$ for this shitt.. and today on 29 December i’m going there for replacement, there is same guy the name is VATSAL from i buy this glass and he told me to come back after 4/5 days in the new year because he has a lots of customers at that time… i do respect of your business.. you have to told me to wait 30mins instead of saying that i’ve to coming back after 5 days… whyyy i’m coming forward to you in the future broo ?? You think i’ve that much of time for you?? I’m coming today and you didn’t replace it so why am i coming after 5 days ? Bro do business with honours this is your duty to how handle all customers, that’s doesn’t mean that once customer buy anything from you then after you forget how to handle them in future if they are coming back by any reason…
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May 2024 by Tony Hehar
Krunal is an absolute gem. He can teach a course on how customer service should be. I'm so impressed. Thank you very much krunal for your amazing service. Explaining everything to us and keeping our best interest in mind. Highly recommended
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May 2024 by sam preet
I went to store at 8:52 and they refused to sell iPhone 15 pro max
Even they still
Have 8 minutes to close the store
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April 2024 by Garret D.
Have been coming to Sunny there for almost 10 years and they're the best.
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December 2023 by Bobbi Leader
The man working was quick and efficient in general just knew his stuff. Had me set up and ready to go within 20 minutes any other place I went to upgrade always took close to 45 min by the time they finished getting all set up and signed the paperwork. Will definitely go back.
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March 2023 by Razi Uddin Raazi
Don’t fall for their scam Policies!I bought an iphone 13 when it was new. I was told that 50$ of some service fee will redunded back, which never did!Additionally They made me buy screen protector saying it has lifetime warranty, just come and share your phone number and we will do it!When i went back they are asking for the box packaging of the protector which was never mentioned!So be careful while doing a purchase!
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February 2023 by Kendra Wallis
Completely unprofessional, within the last week multiple situations have happened where they have shown they don’t know how to do business. Rauli and russel I believe are their names. My husband and I have gotten new phones multiple times and this time we’ve waited a week with them saying they will call us back and never do we call them. Then when I say it was unprofessional they blame it on Rodgers, Rodgers has nothing to do with you give information your customers a call back like you said you would.
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February 2022 by Khushboo Luchmun
Had a very bad experience the representative Khurram and the Manager Raj at the booth in Sunridge Mall.Raj was very arrogant and rude as well. He as a Manager can do better with his attitude, and also be very open about the benefits a client could get when coming to Fido.The other representative we had to deal with, pertaining to the same purchase , is Khurram, who was replacing Raj the day we were supposed to take delivery of our product.He was just as rude and wouldn’t let us talk and kept talking himself. They both have the worst attitude in customer service as per our experience!!Would not recommend going there at all !!!!
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February 2022 by Mathew M
Extremely helpful and a great place to go to for anything phone related
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February 2022 by Marco McRae
Very nice, helped us right away, funny person.
