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December 2023 by Bobbi Leader
The man working was quick and efficient in general just knew his stuff. Had me set up and ready to go within 20 minutes any other place I went to upgrade always took close to 45 min by the time they finished getting all set up and signed the paperwork. Will definitely go back.
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March 2023 by Razi Uddin Raazi
Don’t fall for their scam Policies!I bought an iphone 13 when it was new. I was told that 50$ of some service fee will redunded back, which never did!Additionally They made me buy screen protector saying it has lifetime warranty, just come and share your phone number and we will do it!When i went back they are asking for the box packaging of the protector which was never mentioned!So be careful while doing a purchase!
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February 2023 by Kendra Wallis
Completely unprofessional, within the last week multiple situations have happened where they have shown they don’t know how to do business. Rauli and russel I believe are their names. My husband and I have gotten new phones multiple times and this time we’ve waited a week with them saying they will call us back and never do we call them. Then when I say it was unprofessional they blame it on Rodgers, Rodgers has nothing to do with you give information your customers a call back like you said you would.
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February 2022 by Khushboo Luchmun
Had a very bad experience the representative Khurram and the Manager Raj at the booth in Sunridge Mall.Raj was very arrogant and rude as well. He as a Manager can do better with his attitude, and also be very open about the benefits a client could get when coming to Fido.The other representative we had to deal with, pertaining to the same purchase , is Khurram, who was replacing Raj the day we were supposed to take delivery of our product.He was just as rude and wouldn’t let us talk and kept talking himself. They both have the worst attitude in customer service as per our experience!!Would not recommend going there at all !!!!
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February 2022 by Mathew M
Extremely helpful and a great place to go to for anything phone related
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February 2022 by Marco McRae
Very nice, helped us right away, funny person.
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February 2022 by Bonitz Bonitz
Raj (the manager) was VERY helpful in assisting me a few days ago. Out of all the cell phone booths and stores I visited, he was the most friendly, genuine and professional. He took the time to search for the items online that I was searching for and ordered them for me. It is rare nowadays to receive excellent service. Thank you Raj!!!
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February 2022 by Peter Dykstra
Raj was awesome, went the extra mile and helped me get exactly the phone I wanted. There were none at their stores in Calgary so he phoned around Edmonton stores and had one shipped here for me. Great customer service!!
