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August 2023 by Sierra Alexis
Getting very tired of people not wanting to do their jobs.I’ve been to this location on multiple occasions for work, and I was quickly reminded why I choose to go to the location by my house across the city.There are 3 employees that I regularly deal with Katherine and Inge (two older women), and a younger girl who is relatively new (Nancy). The two older women are past retiring age and make it very clear in their customer service that they are resentful of that fact. Nancy is wonderful and from what I’ve seen is completely capable of doing her job, but the older women treat her as if she’s incompetent to overcompensate for their laziness.On this particular day, I approached Inge at the register when it was my turn in line, and she made it clear that she was unhappy with the volume of items I had. She informed me that when there is a line, they cannot be doing separate transactions (mind you, I was the only one in line at this point). I told her that I am happy to get back in line should people come, but I need to do separate transactions. Apparently that answer didn’t satisfy her displeasure for me simply being a customer at her job, because she continues to tell me that they can’t do it and there must be a way around it. I tell her that there is no way around it, and that I have been doing this for years. She tells me that they only allow separate transactions for law offices, and some other kind of business. I tell her that I am indeed a law office, which is why there is no way around it. She tells me once again that there must be. I tell her that it is a Court requirement and she passes me off to another employee (Nancy) and is sure to tell her just how much stuff I have and how inconvenient it is. Nancy proceeds to scan my items without issues, while Inge continues to complain to the other employee (Katherine) about the volume of items that I have.I work for a small law office, which means that I regularly need to mail out multiple legal documents at a time, but on separate transactions. Every time I approach the counter, I apologize for the volume of items that I have, and make it clear that I am happy to stand in line as many times as it takes to get through my items. Is this something that I need to do? No. But I am a considerate person, which makes things extra frustrating when I’m made to feel like the scum of the earth for simply asking that the employees do their jobs.
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December 2022 by Nancy Harris
The best post office in calgary
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March 2022 by B Nuttall
Excellent service, always willing to help, to answer questions even when they are busy. Very efficient….be polite, nice and you will receive the best of service. These ladies have done a superb job of handling the extreme overload of mail due to Covid and online shopping. ?
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March 2021 by Keaton McLean
I’ve come to the post office several times for my business and the ladies who have helped me have always been amazing. They’re fast, polite, and always welcoming with a smile. Thanks for working so hard and being amazing during these times.
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March 2021 by Daniel Shimonov
Horrible Service! Very cold and uninviting..