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October 2024 by Susan Holland
Melissa is so wonderful and professional and gets the job done, she is the best mortgage broker I have ever worked with. She is kind, generous and responsive. You ask her a question and does her best to help you. She goes above and beyond to help her clients. I would highly recommend her and Worry Free Mortgage.
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August 2024 by Joshua Oribello
Five stars for Melissa McLean!
Melissa was incredibly helpful in securing my third mortgage for the new condo. While there was some additional paperwork involved, she made the process incredibly efficient by promptly providing all the necessary documentation to the lender. This significantly reduced the time and hassle involved.
I truly appreciate her focus on my needs and would highly recommend Melissa to anyone considering a mortgage.
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February 2024 by Survivorkid
Gave us a lawyer who is incompetent, and actually charges more in the end. I got their number from a Christian radio station. Never fall for it just because they use a Christian station.
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February 2024 by Cory Adamson
Melissa is trustworthy, quick to reply, great service, and goes over and above to answer questions and ensure we are well informed. I highly recommend them.
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February 2024 by Cory A
Melissa is trustworthy, quick to reply, great service, and goes over and above to answer questions and ensure we are well informed. I highly recommend them.
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January 2024 by Carol Korenowski
I have worked with Melissa for two home purchases and a renewal, and each time, she has been remarkably kind, responsive, helpful, and effective. She took the time to answer all my questions and guide me through every step of the mortgage process. She navigated every barrier and resolved every problem to help me get the best deals. Melissa is intelligent, honest, hard-working, and I truly appreciate how she helped make my dreams come true. Thank you Melissa & Worry Free Mortgage!
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April 2023 by Krishna Kumar G
We're first time home owners and new comers. Melissa promised that she will make this process stress free and did that 100% - highly recommended.
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March 2023 by Matt Nguyen
I recently worked with Worry Free Mortgage for my home and commercial mortgage and I couldn't be happier with the service I received. From start to finish Melissa was professional, knowledgeable, and incredibly helpful.Throughout the entire process, she went above and beyond to ensure that I understood every step of the mortgage process. They provided me with personalized attention and made sure that all of my questions were answered promptly and thoroughly.Not only was Melissa incredibly responsive and communicative, but they also worked tirelessly to secure the best possible available mortgage rate for me. They were able to find a mortgage that perfectly suited my needs and financial situation, and made the entire process smooth and stress-free.I would highly recommend Worry Free Mortgage to anyone in need of mortgage services. They are a true professional and a pleasure to work with. Thank you for your hard work and for helping me secure my home and dream office building!
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January 2023 by Eric Schrader
Fast and efficient and awesome. Super nice to deal with and helped make everything very clear and easy! Would recommend.
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June 2022 by Keara Greer
Horrible customer service! Melissa was recommended to us, so as first time homebuyers we thought it would be good. But instead she just quit responding to us. And even still haven’t heard. Luckily we got our mortgage with a company who deserve our business! Definitely don’t recommend.
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May 2022 by Bekah BB
HORRIBLE. I called these guys up when my mortgage was up for renewal. I had a very negative experience with the last broker (not applicable here) and needed someone I could trust. I regret assuming these people had integrity because of where they advertise.Response times were really bad- which was not just a convenience issue. In fact, I had been proposed a deal that I was enthusiastic about but Mike didn't respond to me. In the meantime, the laws for mortgages changed which made the proposal invalid. Laws which he should have been aware of, no? As they say "the wheels of justice grind slowly", laws do not appear overnight, they take time. His response time cost me a great agreement, yes, but that's just the beginning. It was so bad that my mortgage exceeded its contract which meant that the interest rate sky rocketed while "negotiations" dragged on. And by "negotiations" I mean I was continually ignored. I can't remember how long I waited but to paint a picture: I gave the go ahead for the first contract (the desirable one, pre-law change) before my mortgage expired- I ended up paying the inflated mortgage payment outside a contract more than once (though I can't remember how many times).Second, in the original deal I was set to take out some equity so that I could pay for my schooling in cash. This too went down the pipes with the first contract, but the problem had exponential effects because since I planned to receive that money I did not apply for a student loan through traditional channels. This application can take a lot of time to be processed and paid out. When I finally heard the new contract could not include any cash payout, I rushed to apply for loans and was later charged interest because the school didn't receive funds on time.One last downside: in the end, after I paid several (I truly can't remember for how many payments but it was more than once) inflated mortgage payments, did not get the cash for school, took on unexpected loans, and signed an unfavorable agreement... it ended up that they submitted for a flex rate mortgage!! I had 2 clear requests: the lowest payment (good interest rate, long amortization), and a fixed rate plan because I was in school and needed a period of predictability given I had a reduced salary. When I pointed this out the response was "You'll have to call the loan office yourself". I ended up signing for a fixed rate mortgage at an increased rate directly with the lender. I was furious, but I was also desperate... this process backed me into a corner and I couldn't sustain the inflated mortgage payments. I needed a contract.This experience cost me a huge amount of money- money I didn't have as a single student. I cannot sufficiently express my disappointment. What happened utterly gutted me. They didn't care. Not at any point did they care.***As a cherry on top I received emails for years afterwards, asking if I could send over a copy of my ID because they forgot when they were completing their paperwork.You can't make this stuff up folks. Completely outrageous.No words can express how low my opinion is of this company. I will never trust another company based on who they advertise with again.
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March 2022 by Harjot Basran
They should be called worst mortgage not worry free mortgage. I had some issues with my credit history which they were totally aware of, but still I was told I will be eligible for getting a mortgage because they have B lenders who agreed to approve mortgage , First they said I will have to wait until the credit score is better and I was assured by Melissa that I will be able to get a mortgage, but when it was time, she just stopped responding, no response to my e mails , no response to my phone calls , no texts back, even I called their office , every-time I was told she is busy and she will call me back, but it’s already been 6 months.This is just so unprofessional, Actually they were lying to me about the mortgage approval , I mean just be professional and just tell me whats going on, I have the right to know ,First you ask me for all the paper work and when I provide them and then you just stop responding, I have already waited couple of years , I can wait more , no problem , but atleast show guts and tell me straight that I am not getting mortgage yet, don’t just disappear.
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March 2022 by Mike Bogelund
Had a last minute move come together and the team at Worry Free took care of everything I needed, helping me thru the process and getting us a rate that paved the road to our new home and at an affordable cost! Have used them twice now and will be returning the next time I need to adjust/renew my mortgage - no hesitation.
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February 2022 by Ronald Eicher
We were so thankful to have Melissa's help as we purchased our first home. She is competent, knowledgeable, and was always readily available-- even on evenings and weekends. She patiently answered all our questions and ultimately helped us purchase a home our family loves! Thank you, Melissa! We highly recommend Worry Free Mortgage to anyone looking for a top notch mortgage broker.
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January 2022 by Justin Elford
Melissa and her team were professional and responsive throughout the refinancing process clearly working towards a goal that most made sense for my specific requirements. Would highly recommend their services to friends and family.
