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September 2023 by Harvey France
Blind Bag Skateboard:Absolute Joke. Called in Friday to see how to get one. Was told to by a member of staff to come in as early as possible to get in line as that will give me the best chance to secure one. Showed up Saturday first thing and was 1st in line only to be told this is a raffle and I may have a chance. Every other store is first come first serve why is this any different?Put my name and number in the raffle as was told it will be “drawn at 5pm, winners will be called and have until 5:30pm to come in a collect. If you are not here by 5:30pm we have to pull someone else’s name.” Understandable. Only problem is not one person that won was called… more of shouting their name and if they don’t come up to the front it’s too bad so sad, onto the next.What you guys said vs what was actually happening was two completely different things. So those that did win had absolutely no idea nor even had the chance to come and get it.
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September 2023 by Oscar Webb
Large store with massive selection, great customer service. More often then not you will be greater at the door and helped right away
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September 2023 by Olivia Niemans
Miguel was so amazing and helpful, he was great at helping us find what we needed! Top employee
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August 2023 by Jade Federow
Great service, they were very interactive with us. I would definitely go back
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May 2023 by Fletcher Martin
When i walked in the two teens working at the counter said hello I said hi back there was a short moment of How are you’s and awkwardness but then the teens turned too each other and laughed while looking at me. Was not sure what the context was but either way i felt judged and not welcome.Costumer service here could improve by al lot for sure. Otherwise they have a good selection of products.
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April 2023 by Max B.
Large store - in which you will not be helped. We visited the store and asked for help several times, they answered - and after a second they left in the other direction, or chatted with colleagues. Almost all heavy merchandise like skateboards is on high shelves, and you can't get it without help.We went and bought a skateboard from another store where people were happy to help us.
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April 2023 by Kenzie Rae
I always window shop here but regardless of that, I love it - it’s clean & organized inside! super nice workers too :]
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April 2023 by Quin Pratt
9/11 experience, would come again.Store owner is pretty cute too?
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November 2022 by Pear Kid
Greatest selection of decks and clothing. Love the employees they are super helpful and very fun. Jay was a huge help as always definitely the coolest guy I’ve meet. If your looking for only the best you gotta come here. It’s great for any kind of skater from beginner to pro.
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September 2022 by Steven Livingstone
The staff here are friendly and helpful. They have three fitting rooms so there isn't ever a long wait to try things on. Often have good clothing sales. Lots of options for skateboard decks, wheels and ground tape.
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September 2022 by BigtimePluto
got a deck gripped nicely but he gave me the wrong skate tool lol i double asked as well
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August 2022 by Charles D
I haven't had the best experiences here, don't expect staff to go out of their way to say 'Hi' to you or approach to assist. You may get a head nod, though staff do have group chats by the check out desk or never the skate counter. Crooks & Castles is one of the most popular brands they carry, you'll see Thrasher hoodies, Vans shoes, Champion tees and Nike SB.
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August 2022 by Brittany Tyers
Horrible service.Pretentious kids talking about you right infront of you.I was very insulted.Definitely the one and Only time we will go there.
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February 2022 by Jamie
Kids working were more concerned with chatting at the till than getting me a shoe size. When one of them eventually came over I told him the shoe I wanted was in the wrong pile in the overhead, to which he refused to acknowledge and insisted we didn’t have my size even though I could see it in front of me. He then tried to sell me on a completely different shoe, just poor customer service ????
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February 2022 by Somewhere Outside
So.. if you want to be forced to use hand sanitizer then come and shop here. Forcing the public to use no name brand sanitizer without ingredients list. Based on "Store Policy". I wonder when if they will start asking for proof of vaccine to enter? The store was empty, numerous people turned around and walked out when being told to use their sanitizer. #aweaome store.
