“I recently moved here from Vancouver Island and I did not go to pro hardware if there was anywhere else that I could go because of the horrible and often rude service.I thought that was just the way pro hardware was but given that the nearest Home Depot is a 45 minute drive away I decided I would give it a try here and was extremely pleasantly surprised. I was greeted by Michelle who is extremely friendly and helpful.Every time I have gone there everyone has been friendly and helpful and it is generally very easy to find someone to get help if you need it.Vancouver Island pro hardware 0/5 Stars. Cardston pro hardware 5/5.Thanks Michelle for being so bubbly and helpful and giving me such a fantastic first impression.As an added bonus they actually have a wide variety of things and almost anything you do not see they can generally quickly order it in or if it's something bigger like lumber or insulation it's all hidden in the warehouse out back. I quickly found out if I don't see something just ask someone.Again everything from the younger and newer employees to the clearly more long timers are fantastic. I'm sorry to go on like this but it is so incredibly different than most of the pro hardware's I went to on Vancouver Island. (This one is incredibly larger also).The prices also seem extremely competitive and I don't have to take a 90 mile round trip. They also have great sales on and their flyeris definitely worth checking out.BTW no I do not work there it is just that I went in there having such low expectations based on my previous experiences and got so much the opposite.”
“Today Katelynn was super helpful. When I go into the store. She always points me in the right direction. Anytime I have needed to return something to get a different part that works better for my project. They have always been awesome at doing returns and exchanges. All the staff are very knowledgeable and have been able to help me in many of my home projects.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.