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February 2024 by Charles M
Don’t recommend
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October 2023 by I am “Oneeyeeddy”
Good coaching on managing your repair costs. Great job!!!
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September 2023 by Royal Santha
Made an appointment for Friday then dropped off the evening before so they can start asap.. Called at 2:20pm on Friday to check the status and not even started.... They said that I mentioned that I didn't need it until Monday but what I actually said was if they started the work but it took longer than one day that I would have to go without a car until monday. I did not say that they didn't have to have it done until monday. Why would I leave the only transportation I have there Friday, Saturday and Sunday if they don't want to start it on the day of the appointment. Horrible service and communication. What's the point of the appointment? Never again will I go there. And I will tell all my friends.
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September 2023 by Bob Pusch
They work on my Jeep wrangler. It has an electrical issue and they fix it. They know their stuff, I would highly recommend them.Service: Electrical
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April 2023 by DESTIN4 LIFE
Customer service A+Work cost A+ ( less than expected )Quality of work A+Will definitly be bringing my vehicles to this shop for any work needed.
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January 2023 by Olivia Walker
Bad times. First they did not retorque my tires properly after my brakes were replaced by them, and by the time I found out I had two lug nuts left on my drivers side back tire. I had to get the bearings and the wheel replaced, but even better was when I asked back in the saddle if they could help and they refused since “it happened after it left the shop so we take no responsibility.” So whatever I guess that’s on me.But then I got my winter tires put on at Kaltire, who informed me that my brand new brakes that were put on were not lubed, so I had to pay for that service as well. (X2 cause they did both back and front)As well, I had a 2019 Jeep cherokee. They told me my struts needed to be replaced since they were leaking. I went to the dealership to see if it was under warranty, but they informed me that they don’t need replacing after all.This has been a nightmare to deal with, so learn from my mistake.Services: Brakes
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August 2022 by Vicki Wannop
Excellent service, prices very competitive. And very friendly serviceService: General repairs & maintenance
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June 2022 by Nicole Greenwood
Wonderful service
Great people
Reliable
Efficient
I could go on … they are great
Thank you for making my life a little easier
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May 2022 by Tina Goddard
Great shop. Excellent customer service. My go to in Cochrane.
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April 2022 by Don S.
Excellent experience.They did a brake job .After,there was a problem with the abs system. They replaced entire hub because it MIGHT have been their fault,around $600 job. They did not charge me anything ! Know anywhere else like that ? I have been going there for years,and this is why.
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February 2022 by suwisa y
Honest and reliable. Highly recommended. Not only do they offer the lowest out of province inspection fee, they could have charged for some other ridiculous unnecessary work to have me pass the OOP , but they were true and honest. My husband went somewhere else in town and ended up paying 3 times more and I would say his car is in way better shape than mine!
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September 2021 by Brendin Gaucher
Back In The Saddle is by far the best mechanic shop I have ever dealt with. My girlfriend and I were on our way home to Edmonton when we broke down 30km outside of Cochrane, we later arrived in a tow truck at their shop near closing time. The next day was the holiday Wednesday so they stayed late to get us back on the road. We would have been stranded without a vehicle for several days if not for their help. Even better, the work was done right at an insanely reasonable price! Could not be more thankful for the excellent service!Service: General repairs & maintenance
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January 2021 by K. Christopher Carvalho
Service is the best. I have had my vehicles serviced here for 15+ years. Prices are reasonable, but most importantly, they will never ever suggest work that is not needed. If you want a mechanic you can trust, this is the place to go.
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January 2021 by Lama Al-Yafi
My car decided to have a gremlin inside it over the weekend. I had no idea what was wrong with it. I was stuck with my kids at home and wasn't able to drop it off. The team at Back in the Saddle was awesome enough to come pick up my car for me and take a look at it and only order the parts I needed. I had an awesome great first experience; I will definitely be back in the future when needed. Thank you Back in the Saddle.
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December 2015 by Eric Boberic
Honest shop, great rates. What more can I say. Finally a shop I can trust.
