Fix Auto Cochrane

Most Recent Comments

• October 2024 by Karen Miller
  Benjamin was an absolute delight who understands good customer service. He went over and above to leave a lasting positive experience and really went the extra mile. The front office lady was also delightful.
• September 2024 by Kevin H.
  Update - I did hear back from "Nick" about the issues and they are working on getting the issue resolved. Nice to see someone at the shop taking responsibility and helping resolve this issue. Nick, I appreciate your help!
  
  Really disappointed with Fix Auto in Cochrane. The follow up has been horrible... Went to see about some possible warranty service (re: a repair they did that is rusting now). They had issues getting their own record of the repair and even after I provided a copy from the insurance company, I have been repeatedly ignored. No reply to emails and even after stopping by the shop, haven't heard back from the service manager (it's over a month now)... This has been going on way too long... Disappointed in the shop is an understatement. 😤😤
• July 2024 by Ryan LeSage
  Took in my car after hitting a deer, took a while to get everything sorted with the insurance company. But once fix auto got the green light they went above and beyond repairing my car. Even got it detailed. Never seen it this clean since the day I bought it.
• July 2024 by Kayla Gilchrist
  Came here initially after someone hit my vehicle and damaged the rear bumper. Fix Auto was very lovely to work with and I ended up going through them for a broken tail light from a separate incident as well because of my great experience. I didn’t go through insurance either time. Super friendly, upfront about timeline, prices, and the process. I would definitely recommend.
• July 2024 by Lyndon brown
  Bumper and grill trim damage on my truck. Went in for quote, guy noticed a small crack maybe the size of my thumb nail in piece in lower bumper, when I said I don’t want the piece changed he replied with “ if I’m not doing the entire job I won’t make any money” thankfully Cochrane Image fit me in right after this happened with no appointment,
• June 2024 by Chloe
  Excellent staff! Huge rave to Cindy, Nick & Brian.
  
  I am very pleased with Fix Auto in Cochrane.
• April 2024 by shirley exner
  I had my car there for repair after being vandalized….the service I received was excellent, workmanship also some of the best, treated with respect and punctuality from reception o management…they are definitely there to please customers…Thank you again..detailing was a okay job..compliments.
• February 2024 by Tyler Petrie
  AVOID AT ALL COST. They will you off so be careful with your quotes… difficult to deal with. Overall was terrible, not much else I can say. If you have AMA bring your vehicle into Calgary or anywhere else
• January 2024 by Tiffany Lozinski
  Stay away!! they just hired Nick de groot as a general manager .. he destroyed my life at boyd auto body and was fired for messing everything up for so many people ! He's cost me $6000 out of pocket because he refused to do his job.. he's rude , un professional and lacks communication skills. He has no compassion or empathy. A mother of two getting a $6000 rental bill days before Christmas over a insurance claim that should of taken days to fix... he also tried to send me home in a unsafe vehicle a few times because he didnt want to fix it..he had my car for 5 months, screwed up 4 estimates. it wasn't until boyd fired him I started seeing progress in my ca . All he does is lie lie lie ! This is all your fault nick ! I hope fix auto fires you too before you cost them thousands of dollars too for not doing your job. You shouldn't manage a convient store. If you need proof let me know I have all the emails and photos ... or just look at body auto body crowfoot reviews they all mention him !
• December 2023 by Phil Renaud
  Best place to have your vehicle repaired
• December 2023 by Dan Miller
  I destroyed the front of my truck when I hit a deer, they did a great job repairing everything it looks like new. Thanks everybody at Fix auto!
• November 2023 by Kemil Gehbile
  Car looks great! Very friendly and professional staff aswell! I highly recommend them!
• September 2023 by Vince Chew
  We've dealt with Fix Auto twice now and – because of their great service, integrity, and quality of work – I would definitely come back, even for work not being paid for by insurance. The service is always friendly and welcoming, they take the time to go through everything very thoroughly to ensure you understand the work being done and your options, and you come away feeling comfortable that you're not being taken advantage of in any way. And of course, the work they do on the actual car has been perfect. From an insurance standpoint, they are obviously well-versed in dealing with all the different insurance companies (not easy since they all seem to operate very differently!!), and they know how to get the most out of your adjuster. Highly recommend Fix Auto for any of your autobody needs!!Service: Body & Trim
• June 2023 by Tara Crooks
  Dealt with this company a couple times now. First time, over-estimated required repairs- had it fixed in Calgary for more than 1/2 their estimate. Second time, tried to get a remote quote-they wouldn't do it. The lady that called me back was crazy rude, made it very clear she did not want to work with me, instead of simply asking me for the required information and and estimated repairs 3x over the price of Image Auto body at 12k. Yep, you just lost thousands of dollars in a repair due to inflexibility and the especially uncourteous, rash treatment.
• June 2023 by Koreen Pre
  We recently brought our vehicle in to have some pretty aggressive rock chips repaired on the hood of our vehicle. The work done was exceptional! Greg (one of the owners) went above and beyond to ensure the standard of work completed met the expectations he would have for his own family vehicle. It looks like new! We are so happy with the finished product!!All of the staff was very friendly, knowledgeable and did a great job of keeping us posted as to the progression of the work done.I would definitely recommend bringing your vehicle to Fix Auto Cochrane for any type of repair, big or small!Thanks so much for making our vehicle look like new again!Services: Painting