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March 2024 by K MB
I needed help closing an old rbc visa that I thought was closed years ago and I no longer have the card. Sue found my old banking info, closed the card and updated my contact information in a kind and helpful manner. She was quick and efficient. I’m very thankful for Sue. She was helpful, courteous, and caring. She was amazing!!
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March 2024 by John Young
Been using this branch for the past few years now.Our financial advisor Lisa has been amazing.
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February 2024 by Andrew James
Very good service provided by the manager Jimpy, very generous and helpful
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February 2024 by Jeff Sharp
Excellent personal service thank you Jimpy
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February 2024 by betty ashworth
Jimpy, manager at RBC Cochrane was extremely helpful today. She is very polite and cleared up a major confusion I had in accessing my account.I have always been pleased with my experiences here at this branch and feel confident that this will continue in the future.Betty
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February 2024 by Cochrane Osteopathy
Very Poor bank. FYI They will not give you prop[er limits to pay your rent and no assistance will be given to help you solve this issue.
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January 2024 by Julia Burton
Booked a phone appointment with Marilyn Hilderman at this branch. I confirmed this appointment and was sent multiple reminders from Marilyn herself so there was zero confusion on time or date. I took time out of my work schedule for this meeting and she just never called… I waited 30 minutes and finally gave up and returned to work. So unprofessional and inconsiderate of peoples time. Thanks Marilyn!
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December 2023 by Andrea Brander
Always excellent service
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August 2023 by Dave Roberts
Paid off a loan for over $24000.00 on July 17th, 2023, its been a month now and money is still not put towards the loan. I've had 3 call from their accounts collections and one letter requiring payment. They can see my 24K but cant tell me why it hasn't been put towards the loan. Tried calling the Branch manager, left 4 messages and he wont call me back. Currently looking at legal action. STAY AWAY FROM THIS BANK
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June 2023 by Richard Mueller
Paid off my loan - 3 business days later and this branch still hasn't posted the payment. Would recommend banking elsewhere.
