Sport Chek is Canada's largest retailer of shoes, jackets, clothing, and sporting gear for various activities such as running, cycling, and hockey. While many customers appreciate the wide selection available at over 200 locations, experiences inside the store can vary. Some shoppers have expressed frustration with the difficulty of finding staff to assist them. However, there are standout employees who provide exceptional service. One customer praised a sales associate for being polite and attentive while helping with kids' shoes, making their shopping experience enjoyable. Another customer highlighted a sales associate's helpfulness in finding the right size by calling other stores. Overall, while there may be challenges in customer service, dedicated employees make a positive impact, leading to satisfied shoppers.
This is the worst chek in the Calgary area. Zero pride goes into this store and it shows. I would prefer driving into Calgary. Most of the staff just hangs out at the service shop.
August 2024
My sister and I went into the store to purchase a specific pair of runners and were pleasantly served by Edin. What a lovely, polite and hard working young man. Needless to say I bought the shoes because …how could I not?
July 2024
I personally would rather drive into a Calgary Sport Chek than go to this one in town. I don't know how many times I have left this store feeling frustrated. I physically have a hard time finding an employee who will make eye contact with me or acknowledge my presence in the store. Especially when you want to try something... read full comment