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October 2023 by steve hurtz
Was at the SportChek to purchase shoes and boots for kids. We must of looked at and tried on 10 different pairs and the girl helping us was very polite and pleasant. She kept returning to check on us while helping out other people and being run off her feet. Believe her name was Sheryl, she went above and beyond. Made what could of been a frustrating experience with kids very enjoyable. Great employee!
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October 2023 by MrSmashmonkey
Staff were extremely rude to me but the other female shoppers were well attended too, I suppose as an Aboriginal male I wasn't welcome in the store and won't be returning
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October 2023 by Dwayne Penney
I purchased 300$ worth of product from their store. They wouldn’t give me a bag to put my purchases in. They wanted 2$ for a bag. It was raining outside. Everything I bought got wet. It will be the last time I purchase anything from that store or their affiliated stores. Do better Sport Chek!
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September 2023 by matt w
Truly the worst store ever, unless you like standing there for 2 hrs and getting zero assistance. Every time I go there is the same
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June 2023 by Hannah Airey
We had the sweetest and funniest sales associate named Richard today in the shoe department. He listened well to what I wanted, and I walked out extremely content with my purchase! Richard should get 6/5 stars :)
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May 2023 by Caroline Brown
Edin was such a helpful guy, even called other stores to find me the right size. Really went out of his way to make sure that I got what I was looking for!
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March 2023 by Jeff Duncan
Amazing/Awesome customer service by Edin. Went above and beyond for myself and my family. 8 stars ⭐️ out of 5 stars ⭐️ for sure. Definitely will be back. ??
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March 2023 by John Ackermans
Headed to the repair center as I had an issue with my ski helmet googles. Kieran promptly handled the issue (minor work for a pro - lol) and had it ready with no charge. Noticed that several staff members were uniformly polite and helpful as well. I will make it my 1st call location now that Lou's is closed. Great job folks!
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March 2023 by marie brasic
Casey the Manager and Dawn one of you're employees were just amazing this morning! They were guiding me through an online return process. They did not make me feel at all bad for the mixup they just kindly helped me figure out the problem and fixed it! Thanks guys!Great customer experience here?
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December 2022 by D Palmer
Extremely poor service. My wife has a small foot- hard to fit (5.5), but could be a 5 or 6 depending on the brand. She asked the staff if what they had in a woman’s 5 or 6. The staff member said, he would have to scan every box in the back, and that wasn’t possible. Then just stared at us and fiddled with his scanner.- we were the only customers there at that point- and he could are less. So we left.Btw, the shoe company at crowfoot offered great service..
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December 2022 by Matthew bouchard
Worst sport check I have ever been too. Take a week to get your skates done. When you go to pick them up, there is never any staff around to great you and you end up waiting around until you wave someone down. They have 0 stock. Only thing I can say that is positive, is that when you do get some of the workers to help, they polite.
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December 2022 by Karis Kachur
Absolutely love going to Sportchek. The location in Cochrane in particular is amazing. Whether it comes to needing help with shoes or getting customer assistance for a changing room, the staff never disappoint. Everyone there is so friendly and always wanting to help.
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December 2022 by bhavesh gajjar
All they had to is to fix some stupidly and weirdly attached security tag from a nice 200$ jacket i wanted try it out before purchase( and there was no way I could try that out without doing so).They couldn’t do it!!come on guys!!step forward in this competitive world of so many choices!!
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December 2022 by Erica Scott
I don’t ever expect great service when I go into a Sport Chek, but I have to say, the customer service at this location in particular is very bad. This includes management. Save yourself some headaches and visit another location where the staff are actually informed on the products and services the store carries. I’ll be avoiding this place here on out.
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December 2022 by Edward Allen
My kids get their skates sharpened here, but I have to say I find the service levels and staff attitudes really poor…
